Stephen Lausten
Cincinnati,OH
Summary
Quality team leader focused on high productivity, fast task completion, and measurable delivery. Leads process improvement and quality control using industry-standard methodologies. Manages teams through clear communication, problem solving, and compliance-focused execution.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Quality Team Leader
Federal Eagle Coach
West Chester, Ohio
04.2013 - Current
- Facilitated rapid resolution of quality issues for production teams.
- Streamlined communication between departments on quality programs and policy updates.
- Directed quality assurance team activities to maintain product compliance with industry standards.
- Trained staff on inspection methods and safety procedures.
- Conducted regular reviews of existing processes to identify areas of improvement.
- Resolved product issues through systematic troubleshooting and root cause analysis. and fixed problems.
- Collaborated with team members to streamline production processes and enhance workflow.
- Used hand tools, power tools and measurement devices to perform production operations.
Maintenance Technician
Town Property Management
Cincinnati, Ohio
09.2012 - 04.2013
- Ensured continuous service coverage by promptly responding to emergency maintenance calls during off-hours.
- Completed repairs with effective use of hand and power tools.
- Streamlined routine maintenance by coordinating scheduling with team members.
- Maintained repair and maintenance schedules through effective organization of work orders, task assignments, and progress tracking.
- Supported residential unit readiness through appliance and fixture installation.
- Improved workforce coverage by assigning duties according to skill sets.
- Delivered event readiness through preparation of outdoor areas.
- Supported landscaping projects through sod installation and tree-planting assistance.
Education
High School Diploma -
Turpin High School
Cincinnati, OH03-2003
Skills
- Quality assurance
- Root cause analysis
- Problem solving and troubleshooting
- Process improvement
- Continuous improvement
- Lean principles
- Production coordination
- Cross-department communication
- Attention to detail
- Effective communication
- Coaching and mentoring
- Employee development
Certification
- Lean Management Training
- Forklift Operator
- Bloodborne Pathogens Training
- CPR Certification
Accomplishments
- Perfect Attendance Award 2013, 2015, 2016,2018,2019, 2023,2024,2025
- Overachiever Award 2013-2025
- Lowest infant warranty in company history
Timeline
Quality Team Leader
Federal Eagle Coach
04.2013 - Current
Maintenance Technician
Town Property Management
09.2012 - 04.2013
High School Diploma -
Turpin High School