Stephen L. O’Hara
Homestead,FL
Summary
A dedicated operations leader with extensive experience in human resources, administration, and team management. Proven track record of optimizing human capital strategies and implementing training programs that foster growth, inclusion, and high performance. Strong ability to align HR processes with organizational goals, ensuring compliance with regulations while maintaining confidentiality and ethical standards. Adept at fostering a positive organizational culture, managing talent, and leading cross-functional teams to achieve business objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant
United States Coast Guard
Miami Beach, FL
03.2022 - Current
- Managed scheduling and communications for senior leadership, improving efficiency by 20% through streamlined workflows and ensuring alignment with strategic priorities.
- Spearheaded the 9/11 Memorial Stair Climb, collaborating with external stakeholders such as Miami Marlins staff and driving participation from 100+ federal and local responders
- Managed travel arrangements, event accommodations, and executive calendars, boosting operational productivity.
- Evaluated and improved administrative processes, reducing operational redundancies by 15%.
- Played a vital role in fostering a positive work culture, ensuring confidentiality, and supporting workforce development.
Career Break
11.2019 - 03.2022
- I retired from active duty military service and transitioned my career to people operations.
Operations Manager
United States Air Force
Moody Air Force Base, GA
12.2017 - 11.2019
- Directed talent management activities for a 36-person division, increasing workforce certifications by 36% through targeted training initiatives.
- Provided hands-on leadership for daily operations, serving 38,000 government employees, ensuring policy compliance, and operational efficiency.
- Collaborated with cross-functional teams to overhaul local directives, aligning operations with regulatory standards, and reducing process errors by 20%.
- Led performance recognition programs, resulting in three employees receiving commendation awards.
Operations Manager
United States Air Force
Kunsan Air Force Base, Republic of Korea
11.2016 - 11.2017
- Led a significant overhaul of policy and procedures, ensuring compliance with local and military regulations.
- Managed a critical division training program, boosting team efficiency by 36% through the strategic alignment of resources and operational goals.
- Championed employee feedback and recognition programs, successfully developing top-performing employees and improving morale.
Education
Bachelor of Science - Business Administration, Human Resources Management
Western Governors University
11-2024
Skills
- Meeting Preparation
- Multitasking & Prioritizing
- Policy Implementation
- Strategic Planning & Project Management
- Motivational Leadership
- Employee Training & Development
- Talent Management and Retention
- Interpersonal Skills
- Oral and Written Communication
- Presentation Skills
- Cross-Functional Collaboration
- Attention to Detail
- Organizational Skills
- Research & Documentation
- Confidentiality & Ethical Leadership
- Operational Workflow Optimization
- Administrative Management
- Calendaring
Certification
Lean Six Sigma Black Belt – Six Sigma Global Institute
Websites
Awards
- (3) U.S. Air Force Commendation Medals
- U.S. Army Commendation Medal
- (2) U.S. Air Force Achievement Medals
- Operation Iraqi Freedom Service Medal
- Humanitarian Service Medal
Timeline
Executive Assistant
United States Coast Guard
03.2022 - Current
Career Break
11.2019 - 03.2022
Operations Manager
United States Air Force
12.2017 - 11.2019
Operations Manager
United States Air Force
11.2016 - 11.2017
Lean Six Sigma Black Belt – Six Sigma Global Institute
Bachelor of Science - Business Administration, Human Resources Management
Western Governors University
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