Stephen Lorentzen
Chula Vista,CA
Summary
Working in the sales department at Seaworld has proved me to be a performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. I completed every task I was given and quickly climbed up the ranks after being hired. I have proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. The skills I have developed along the way are capable of helping me achieve any task in future opportunities.
Overview
2
2
years of professional experience
Work History
Lifeguard
Sesame Place
Chula Vista, CA
06.2023 - 09.2024
- Responded quickly to medical emergencies in the pool area.
- Adhered strictly to emergency action plans.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Prepared detailed incident reports following accidents or other incidents.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Used training and medical supplies to examine injured people and administer first aid.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Administered first aid and CPR in response to life-threatening situations.
Sales Ambassador
SeaWorld California
Chula Vista, CA
07.2022 - 09.2024
- Managed inventory levels by ordering new stock as needed.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Resolved customer complaints quickly and professionally.
- Explained current promotions and discounts to customers.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Improved overall customer purchasing experiences to promote steady revenue.
- Maintained professionality and efficiency while working closely with leadership.
Education
High School Diploma -
St. Augustine High School CA
San Diego, CA05-2024
Skills
- First Aid
- Emergency Response
- Swim Instruction
- Needs Assessment
- Safety Oversight
- Pool Policies Enforcement
- Equipment Management
- Customer Service
- Customer Needs Assessment
- Revenue Generation
- Client Service
- Sales Closing
- Shelf Restocking
- Sales Development
- Product Merchandising
- Product and Service Knowledge
- Complex Problem-Solving
Affiliations
- Track and Field
- School Government
- Gym
Languages
English
Full Professional
Spanish
Limited
Accomplishments
- Principals list all four years
- Varsity track captain two years
- Excellence awards in ethics:morality
Timeline
Lifeguard
Sesame Place
06.2023 - 09.2024
Sales Ambassador
SeaWorld California
07.2022 - 09.2024
High School Diploma -
St. Augustine High School CA
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