Passionate and adaptable professional with exceptional communication and leadership skills. Understanding of project management principles and team coordination, coupled with proficiency in data analysis and strategic planning. Committed to driving project success and fostering team development to achieve outstanding results.
• Lead team of 4 that improved or implement policies relating to recruiting, retention, engagement, and Learning and development.
• Introduced new candidate pipelines to increase our diversity as outlined by our affirmative action plan.
• Streamlined recruitment processes by removing/replacing convoluted paperwork to shorten the time-to-hire and increase quality of hire.
• Implemented a Learning Management System within our HCM (Dayforce) which allowed employees to gain skills to continue career progression.
• Oversaw the development of Career Pathways in factory jobs which resulted in increased engagement scores.
• Directed the Performance Management review period. Ensured all review were fully completed.
• Developed and distributed surveys via Qualtrics and HCM (Dayforce) to gain insight from employees about engagement levels, potential policy revision and new program implementation.
• Scheduled and conducted focus groups with different segments of employees to discuss results of surveys.
• Analyzed the results of surveys and focus groups using Microsoft Excel and Power BI.
• Created a presentation using Microsoft PowerPoint. Presented to Executive team showing the impact for change. Lead to the development of new initiatives that improved productivity, engagement, retention.
• Created interactive dashboards to display KPIs in different areas of HR (Benefits, Recruiting, and Employee Relations).
• Revived the company newsletter to keep employees informed of events occurring around the company.
• Established a performance management program that provided reviewers with clear competency definitions, resulting in a positive employee experience.
• Implemented a new Job Requisition process within our HCM (Dayforce) which reduced time from approval to posting from 1 week to 2 hours.
• Lead Recruiting efforts when designated recruiter left the organization, which resulted in yearly highs in hiring (Q4 2022).
• Redesigned benefits orientations slideshow for new hires. Ensuring comprehensive understanding of company-offered benefits.
• Coordinated and facilitated monthly presentation of new hire benefit orientation.
• Resolved complex employee relations issues, maintaining a positive and productive work environment.
• Created new data collection forms to focus on pertinent information for analysis.
• Used Cognos and Excel to derive patterns and determine best times and locations for deployment of officers.
• Presented findings to leadership via PowerPoint which helped to drop crime in the precinct by 5%.
Professional in Human Resources (PHR)
Human Resources Certification Institute
ID: 800272916PHR