Stephen Malbasa
Mentor,OH
Summary
Goal-oriented Cybersecurity and IT professional passionate about education and protecting others. Currently using this passion and professional background to create a new career in cybersecurity as well as completing an intensive cybersecurity certification program.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Authority
Sykes International
Mentor, OH
09.2021 - Current
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
- Worked with patients to appeal insurance decisions and coordinated with providers to resolve problems.
Teacher
Ashtabula County Educational Services Center
Ashtabula, OH
02.2010 - 08.2018
- Worked as the only schoolteacher on staff in the juvenile detention center in Ashtabula.
- Directed and implemented a certified curriculum in the areas of English and Language Arts, Social Studies, Life Skills, Mathematics, and Science for over 850 incarcerated students.
- Differentiated instruction according to student skill level.
Staff Sergeant
US Army
Many Locations
01.1994 - 10.2004
- Elevated operations by resolving security and personnel issues promptly and professionally.
- Completed regular patrols of assigned areas within operations areas.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Completed a multitude of other missions as needed
Education
Certification - Cybersecurity
University of Michigan
Ann Arbor, MIBachelor of Arts - Mathematics
Southern New Hampshire University
Manchester, NH07.2016
Master of Arts - Special Education
Cleveland State University
Cleveland, OH06.2010
Bachelor of Arts - Political Science
The University of Tampa
Tampa, FL05.1991
Skills
- Cyber Infrastructure & Technology
- Protecting Networks
- Cloud Security
- Computer Networking
- Networking Security
- Curriculum Development
- Creative Lesson Plan Development
- Motivating Students and Coworkers
- Interactive Teaching/Learning
- Strong Work Ethic
- Analytical Thinking
- Emergency Readiness and Response
Certification
AWS Cloud Practitioner
Secret Security clearance (inactive)
Timeline
Patient Care Authority
Sykes International
09.2021 - Current
Teacher
Ashtabula County Educational Services Center
02.2010 - 08.2018
Staff Sergeant
US Army
01.1994 - 10.2004
Certification - Cybersecurity
University of Michigan
Bachelor of Arts - Mathematics
Southern New Hampshire University
Master of Arts - Special Education
Cleveland State University
Bachelor of Arts - Political Science
The University of Tampa
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