Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
BusinessAnalyst

Stephen Dennis

Plainsboro,NJ

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

12
12
years of professional experience

Work History

Director Of Operations

SMD Ventures
05.2014 - Current
  • Oversaw day-to-day activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Catering Coordinator/Office Manager

Moe's Southwest Grille
01.2020 - 06.2022
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Increased repeat business through strong relationship-building with clients and vendors.
  • Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
  • Spearheaded community outreach initiatives, improving company's local reputation and engagement.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.

General Manager

Moes Southwestern Grill
11.2019 - 01.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Sonic Drive In
06.2012 - 10.2019
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.

Education

Bachelor of Science - Business Administration

DeVry University
North Brunswick, NJ
12.2017

Associate of Science - Business Administration

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA
05.2014

Skills

  • Strategic Planning
  • Organizational Skills
  • Data Entry
  • Customer Relations
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Scheduling and calendar management
  • Inventory Management
  • Food Safety
  • Cost Control

Volunteer Work

Director Of Development - Hands Of Hope For The Community (January 2017 - Present)


Regional Advisor - Phi Sigma Kappa National Fraternity - (May 2020 - Present)

Timeline

Catering Coordinator/Office Manager

Moe's Southwest Grille
01.2020 - 06.2022

General Manager

Moes Southwestern Grill
11.2019 - 01.2020

Director Of Operations

SMD Ventures
05.2014 - Current

General Manager

Sonic Drive In
06.2012 - 10.2019

Bachelor of Science - Business Administration

DeVry University

Associate of Science - Business Administration

East Stroudsburg University of Pennsylvania

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Stephen Dennis