Stephen Mazzola
Warren ,OH
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced at DoorDash in enhancing customer satisfaction through timely deliveries. Proven ability in teamwork and safety compliance, consistently meeting production quotas in fast-paced environments. Skilled in quality control and effective communication, ensuring high standards and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Delivery Driver
DoorDash
Warren, OH
2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Improved delivery accuracy by diligently checking orders before departure.
Cleaner Helper
Youngstown State University
Youngstown, OH
2024 - 2025
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
- Exceeded expectations in restroom maintenance, providing clean facilities for users while adhering to strict hygiene standards.
- Streamlined cleaning processes by creating checklists for each assigned area, ensuring consistent quality standards were met.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Organized and used industrial cleaning products following strict safety procedures.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Unloader Associate
Ollies Carpet
Youngstown, OH
2024 - 2025
- Collaborated with team members to complete high-volume unloading projects ahead of schedule.
- Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
- Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
- Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
Cook
Pizza Hut
Niles, OH
2021 - 2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Assembly Line Worker
BRT Extrusions
Niles, OH
2020 - 2022
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Boxed, labeled, and transported items to support assembly operations.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
Line Worker
Dillons Manufacturing
Middlefield, OH
2019 - 2020
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Assisted quality assurance by inspecting items and removing defective parts.
Education
Buisness Manag - Business Management of Science Technology
Colorado Technical University
Colorado Springs, COGED - General Studies
Howland High School
Warren, OH07.2019
Skills
- Teamwork and collaboration
- Attention to detail
- Workplace cleanliness
- Safety procedures
- Quality control
- Conveyor operation
- Assembly line operations
- Safety and compliance
- Teamwork and communication
- Flexible schedule
- Good communication
- Computer skills
- Punctual and reliable
- Strong work ethic
- Positive attitude
Timeline
Delivery Driver
DoorDash
2023 - Current
Cleaner Helper
Youngstown State University
2024 - 2025
Unloader Associate
Ollies Carpet
2024 - 2025
Cook
Pizza Hut
2021 - 2023
Assembly Line Worker
BRT Extrusions
2020 - 2022
Line Worker
Dillons Manufacturing
2019 - 2020
Buisness Manag - Business Management of Science Technology
Colorado Technical University
GED - General Studies
Howland High School