Stephen Mba
Stock Controller
Richmond
Summary
Dynamic professional with proven expertise in enhancing order accuracy and customer satisfaction. Skilled in data-driven inventory management and team collaboration, I consistently met packing quotas while ensuring quality control. Committed to maintaining a safe work environment and delivering superior customer service.
Overview
14
14
years of professional experience
Work History
Order Selector
Atlantic Fluids & Integrated Services
01.2020 - 03.2025
- Assisted in maintaining accurate inventory counts through regular cycle counting processes and reporting discrepancies when necessary.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
- Address and resolve customer inquiries, providing superior service, and product knowledge.
Warehouse Packer
Forum Energy Technologies Inc.
01.2016 - 01.2020
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Created shipping labels to complete daily order processing.
- Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
- Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
- Stocked shelves, rotated products, and ensured compliance with company merchandising standards.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Warehouse Packer
Geospace Technologies Corporation
03.2011 - 12.2015
- Organized items on racks, shelves and bins to maintain established order.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Loaded merchandise into specific packages suited for product dimensions.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Reviewed orders to verify products met specifications.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Education
Economics
Enugu State of Science And Technology
Enugu, Nigeria12-2007
Skills
Stock replenishment
Loading and unloading
Workplace safety
Team collaboration
Strong Communication & Interpersonal Skills
Customer service management
Data-driven inventory management
Timeline
Order Selector
Atlantic Fluids & Integrated Services
01.2020 - 03.2025
Warehouse Packer
Forum Energy Technologies Inc.
01.2016 - 01.2020
Warehouse Packer
Geospace Technologies Corporation
03.2011 - 12.2015
Economics
Enugu State of Science And Technology
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