Stephen Mbai
Phoenix,AZ
Summary
Competent Behavioral Health Technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
Ponya Homes
09.2022 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Prepared and submitted daily [Type] reports to management.
- Searched resident belongings prior to and during stays.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Manger of Operations
True Care Nursing
07.2020 - 08.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
Education
Bachelor of Science - Accounting
Mid-America Christian University
Oklahoma City, OK05.2020
Skills
- Preparing Summaries
- Resource Coordination
- Skill-Building Exercises
- Group Facilitation
- Document Conditions
- Group Therapy
- Patient Observation
- Disaster Recovery
- Safety Management
Timeline
Behavioral Health Technician
Ponya Homes
09.2022 - Current
Manger of Operations
True Care Nursing
07.2020 - 08.2022
Bachelor of Science - Accounting
Mid-America Christian University
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