Summary
Overview
Work History
Education
Skills
References
Job-related training
Timeline
Generic

Stephen MCCLAIN

Killeen,United States

Summary

Professional with solid background in security operations, known for high standards and achieving results. Skilled in threat assessment, surveillance, and emergency response, ensuring safety and security in dynamic environments. Strong team collaborator, adaptable to changing needs, and consistently reliable in critical situations.

Facilities management professional with a strong track record in ensuring efficient operations and safety compliance. Skilled in project management, budgeting, and vendor relations. Known for fostering teamwork and adapting to changing needs to achieve optimal results. Dependable in maintaining and improving facilities to support organizational goals.

Experienced with security principles, including monitoring and managing surveillance systems. Uses effective communication and quick decision-making skills to ensure a safe environment—knowledge of risk assessment and incident response techniques to handle security challenges efficiently.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies, remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.


Focused on maintaining smooth and efficient building operations. Proactive and resourceful manager with top-notch communication skills and a disciplined approach. Offering [Number] years of progressive experience.

Overview

11
11
years of professional experience

Work History

Facilities manager and security assistant

The Internal Revenue Service/IRS
10.2023 - 09.2025
  • Assist the project managers and Support service specialists with maintaining the facility, coordinating with contractors, managing inventory, and ensuring safety and compliance. At the same time, accomplishments might include streamlining processes, improving efficiency, and resolving issues effectively. Key skills include strong communication, organizational skills, problem-solving abilities, and knowledge of facility management principles.
  • Ensuring that one or more facilities management and security programs operate effectively and meet customer needs. Reviews procedures, work provided by contractors, customer requirements, and work requests to ensure they meet requirements and are complete, transparent, and understandable. Knowledge and skill in applying various automated systems and software programs such as ARCHIBUS GDI, Microsoft Suite Word, Excel, Outlook, and Project Management, Requisition Tracking System (RTS), Gov-Trip (travel system), Integrated Tracking and Management System (ITAMS), Computer Assisted Design (CAD), etc., to manage and carry out various program assignments. Act (NFPA), air quality, commercial engineering, and product standards.
  • Plans, schedules, and implements security projects in assigned areas. Projects at this level typically involve either a small facility, a limited scope project in a large facility, or a project in a facility with a higher Facility Security Level (FSL).
  • Supervisor: Rene Sandoval (5128088447)

LEAD SECURITY ASSISTANT

FORT CAVAZOS
03.2022 - 10.2023
  • Perform and/or resolve a full range of both standard procedural and non-recurring/unusual visitor access assignments. Monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government-issued keys and/or identification cards; and maintains accountability of police officer badges issued and all associated logs.
  • Prepare and issue identification badges, cards, and passes that allow access for civilian, military, contractor personnel, and visitors onto the installation. Operate and maintain access control equipment and/or automated systems to include computer equipment used in the identification and registration process.
  • Process a variety of National Crime Information Center (NCIC/NCCIC) and Interpol queries and provide timely responses as appropriate or required.
  • Interpret incoming messages, directives, and regulations using local, state, and federal guidelines related to law enforcement or national defense. Performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits.
  • Supervisor: CATRON JONES (254-855-0148)
  • Okay to contact this supervisor: Yes.

SGT

UNITED STATES ARMY
10.2014 - 03.2019
  • Served as Platoon Maintenance Noncommissioned Officer. Maintaining supervision, coordinating repair work of all platoon assigned equipment valued at over 18,000,000, which is instrumental in supporting the unit and battalion readiness, and training new soldiers how to conduct proper maintenance and repair procedures, increasing production by 70%.
  • Serve as Battalion Armorer and Company supplies NCOIC for Property valued at over 11,000,000
  • Improve skill set both within and outside military occupational specialty and cross-trained as unit armorer and supply supervisor, managing sensitive items, accountable for supplies received, stored, and issued value over $7,000,000, and ensuring that maintenance work on all properties is completed according to all proper rules, regulations, federal, state, and local laws and statutes, and conforms to all legal and regulatory requirements.
  • My ability to adapt and be flexible with rapidly changing mission requirements, coupled with my incomparable attention to detail, ensured that unit operations continued despite the constant tasks as unit armorer.
  • Use computers for various applications, such as inputting data and requesting work orders.
  • Drove over 30,000 miles incident-free both stateside and overseas, as well as being responsible for about 24 soldiers.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Reads and interprets the Operations & Maintenance (DOD) to determine if the Soldiers follow the proper steps in conducting PMCS. Planning program objectives, training and operations, conducting on-the-spot corrections of soldiers' performance and work responsibilities, and evaluating work effectiveness. Ensuring Soldiers' compliance with safety requirements in adherence with Army regulations.

Education

Master of Science - Public Safety

Liberty University
Lynchburg, VA
10-2027

Bachelor's degree - HOMELAND SECURITY, PUBLIC ADMINISTRATION

AMERICAN MILITARY UNIVERSITY
Charles Town, WV
10.2022

Technical or occupational certificate - Network Engineering

Cyber-Tex Institute of Technology
Killeen, TX
04.2020

Bachelor's degree - undefined

AME Zion University College
04.2013

High school diploma or equivalent - undefined

Monrovia Free Pentecostal Mission High School
07.2003

Skills

  • Building maintenance
  • Budgeting and financial management
  • Building inspections
  • Asset management
  • Security screenings
  • Threat management
  • Investigation techniques
  • Threat assessment
  • Patrol procedures
  • Alarm response
  • Identification verification
  • Team leadership
  • Customer service
  • Active listening
  • Honest and dependable
  • Reliability
  • First aid training
  • Adaptable and flexible
  • De-escalation techniques
  • Cooperative attitude
  • Detailed activity logs
  • Background investigations

References

  • JAMES, SEAY, jamesseay2012@gmail.com, 303-587-8174, Department of Veterans Affairs
  • CATRON, JONES, catron.t.jones.civ@army.mil, 254-598-9476, Department of The Army Civilian
  • Musa, Dasama, 609-334-3350

Job-related training

  • Procures, designs, reproduces, and distributes a variety of training aids, map overlays, and transparencies that are necessary to unit personnel for the efficient operation and training of the unit. Manages the use of school quotas, training support, and other training resources as allocated to the unit.
  • Leadership, training management, communication, and readiness, focusing on leading soldiers, ensuring unit preparedness, and fostering a strong, capable team
  • Background checks, security clearance, security procedures, emergency preparedness, and data entry. Excellent and effective problem-solving, teamwork, adaptability, and technical problem-solving. Active listening, persuasiveness, attention to detail, physical stamina, community awareness, critical thinking, and interpersonal communication.
  • I am privileged to work in the same territory with facility operations, where I am trained regularly alongside current facility operation specialists learning to do their job as it relates to ensuring maintenance work on commercial mechanical and electrical equipment, cooling towers, plumbing systems, lighting, decorative fountains, roofs, entrance doors, drainage systems, etc., is completed according to all proper rules, regulations, federal, state, and local laws and statutes, and conforms to all legal and regulatory requirements.
  • I am very knowledgeable of the overall IRS mission and its objectives, functions, policies, and organizational structure, along with the geographical and functional cultures of the business units serviced, sufficient to accurately assess the customers’ needs and requirements and to evaluate the effectiveness of the services provided. Knowledge and skill in applying various automated systems and software programs such as ARCHIBUS GDI, Microsoft Suite Word, Excel, Outlook, and Project Management, Requisition Tracking System (RTS), Gov-Trip (travel system), Integrated Tracking and Management System (ITAMS), Computer Assisted Design (CAD), etc., to manage and carry out various program assignments.
  • I am Knowledgeable and skilled in applying various external and internal regulations, policies, and standards such as the Americans with Disabilities Act (ADA), Occupational Safety & Health Administration (OSHA), National Fire Protection Act (NFPA), air quality, commercial engineering, and product standards sufficient to ensure advice and guidance comply with established rules and laws. Knowledge of and skill in applying analytical and evaluative techniques sufficient to identify, evaluate, or modify existing methods to support services, problems, and issues. knowledgeable of required security training concepts, programs, procedures, and practices to assist managers in establishing and operating internal security programs.

Timeline

Facilities manager and security assistant

The Internal Revenue Service/IRS
10.2023 - 09.2025

LEAD SECURITY ASSISTANT

FORT CAVAZOS
03.2022 - 10.2023

SGT

UNITED STATES ARMY
10.2014 - 03.2019

Bachelor's degree - HOMELAND SECURITY, PUBLIC ADMINISTRATION

AMERICAN MILITARY UNIVERSITY

Technical or occupational certificate - Network Engineering

Cyber-Tex Institute of Technology

Bachelor's degree - undefined

AME Zion University College

High school diploma or equivalent - undefined

Monrovia Free Pentecostal Mission High School

Master of Science - Public Safety

Liberty University