Summary
Overview
Work History
Education
Skills
References
Timeline
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Stephen McCarthy

Cincinnati,OH

Summary

Highly motivated, reliable, and dedicated individual making it my everyday goal to succeed in any given environment. Bringing a positive attitude while looking forward to new challenges and working through complicated situations. I work very well with others, and work efficiently on my own.

Overview

16
16
years of professional experience

Work History

Brand Ambassador

MKTG
04.2024 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.

Brand Ambassador

Beverage Marketing Group BMG
04.2024 - Current
  • Approached strangers and interacted in exciting conversation with goal of developing brand loyalty.
  • Engaged Customers in sampling our products, and befriended customers to deliver an amazing experience.
  • Educated consumers about product benefits, increasing interest and sales conversions.
  • Crowd gathering creating an energetic atmosphere

Sales Associate

Walt Sweeney Ford
06.2020 - 02.2023
  • Assist customers with the purchase of new and used vehicles while considering their financial abilities
  • I am well versed in the company’s multiple company functions such as sales, inventory, promotions, and closings
  • I work to build relationships with new customers and understand and utilize persuasive sales tactics.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Crew Lead

O’Rourke Wrecking company
01.2015 - 06.2020
  • Maintain and service equipment and oversee a construction crew
  • Daily tasks included: Distributing and overseeing work activities to crew of 20+ employees while complying with OSHA standards
  • Manage employee attendance and timesheets for each job
  • Ensure crews work in a safe and efficient manner.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.

Head Bartender

Cincinnati Goodfellows Bar and Grill
01.2008 - 01.2015
  • Greeting and interacting with bar guests in a friendly, upbeat atmosphere
  • Having complete knowledge of wines, liquors and beers in the restaurant, while making recommendations
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Responsibilities included: Stocking the bar and ready for the next shift.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Education

Anderson High School

Live Oaks - Construction Tech

Cincinnati State - Technical Mechanical Engineering

Skills

  • Customer Engagement
  • Adaptable Personality
  • Brand Awareness
  • In-depth product knowledge
  • Sales expertise

References

Available upon request

Timeline

Brand Ambassador

MKTG
04.2024 - Current

Brand Ambassador

Beverage Marketing Group BMG
04.2024 - Current

Sales Associate

Walt Sweeney Ford
06.2020 - 02.2023

Crew Lead

O’Rourke Wrecking company
01.2015 - 06.2020

Head Bartender

Cincinnati Goodfellows Bar and Grill
01.2008 - 01.2015

Anderson High School

Live Oaks - Construction Tech

Cincinnati State - Technical Mechanical Engineering

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Stephen McCarthy