Stephen McCormick
San Antonio,TX
Summary
Proven multitasker and communicator, adept at fostering team collaboration and enhancing productivity, as demonstrated at Les Schwab Tires. Skilled in critical thinking and computer usage, with a track record of adapting swiftly to meet challenging demands. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing a blend of technical and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Navy
Government
05.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Tire Technician
Les Schwab Tires
12.2023 - 05.2024
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Evaluated fluid levels, battery functioning, and vehicle leaks.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Improved customer satisfaction by providing timely and accurate tire services.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Replaced inner tubes and repaired side walls when warranted.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Disposed of old tires correctly, meeting safety and environmental requirements.
Floor Manager
Kneaders Bakery
07.2021 - 12.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
Clerk
King Soopers
02.2020 - 05.2021
- Assisted with onboarding of new employees.
Education
High School Diploma -
Edcsd
Parker, CO03-2023
Skills
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Problem resolution
- Verbal communication
Navy marksman award
During bootcamp i was able to accurately and use precession to shoot the target to reach the targeted goal.
Timeline
Navy
Government
05.2024 - Current
Tire Technician
Les Schwab Tires
12.2023 - 05.2024
Floor Manager
Kneaders Bakery
07.2021 - 12.2023
Clerk
King Soopers
02.2020 - 05.2021
High School Diploma -
Edcsd
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