Stephen McCoy
Winston-Salem,NC
Summary
Seeking a challenging, long-term career with a progressive organization that will utilize my skills and abilities. As I would effectively contribute to your operation in any capacity, to enhance the company's productivity.
Overview
24
24
years of professional experience
Work History
Independant Contractor
Afric Logistics
03.2021 - Current
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Assisted with warehouse organization, effectively managing inventory and ensuring proper stock levels for smooth operations.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Master Barber
Self Employed
04.2000 - Current
- Enhanced client satisfaction by providing personalized and precise haircuts, shaves, and grooming services.
- Maintained a clean and hygienic work environment for the safety and comfort of clients and staff.
- Developed a loyal clientele base through exceptional customer service and attention to detail.
- Ensured compliance with state licensing requirements by adhering to sanitation standards and maintaining up-to-date certifications.
Customer Service/ Route Driver
Gallins/ Canteen
08.2005 - 01.2017
- Operated motor vehicles to transport materials and equipment
- Monitored shelf life and sales of products to minimize spoilage losses
- Resolved customer issues concerning vending products and machine malfunctions
- Maintained accurate records of truck inventory and product movement to machine inventory
- Check to ensure that appropriate changes were made to resolve customers' problems
- Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise and refunding money.
Post Office Attendant
Winston Salem State University
10.2004 - 07.2005
- Checked mail to ensure correct postage and that packages and letters are in proper condition for mailing
- Sorted incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices
- Obtained signatures from recipients of registered or special delivery mail
- Answered questions regarding mail regulations and procedures, postage rates, and post office boxes
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Answered telephones, direct calls, and take messages
- Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.
Education
High School Diploma -
Carver High School
Winston-Salem, NCSkills
- Excellent oral, written, communication, and analytical skills
- Efficient Warehouse Procedures and Protocol knowledge
- Able to work in various climates
- Forklift Certified: Sit Down and Pallet Jack
- GPS and route planning
- Product Merchandising
- Order picking and processing
- Strong Work Ethic
- Safe Driving Practices
- Merchandise Sales
Timeline
Independant Contractor
Afric Logistics
03.2021 - Current
Customer Service/ Route Driver
Gallins/ Canteen
08.2005 - 01.2017
Post Office Attendant
Winston Salem State University
10.2004 - 07.2005
Master Barber
Self Employed
04.2000 - Current
High School Diploma -
Carver High School
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