Stephen McGuigan
Jacksonville,FL
Summary
As a demonstrated professional with a 45 year record of success in the retail arena, I now wish to offer that same professionalism in a customer service capacity outside of the retail arena.
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
14
14
years of professional experience
Work History
Store Manager
Walgreens
Jacksonville, FL
12.2002 - 07.2016
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Planned special promotions or discounts based on market trends.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
Bachelor of Science - Business Administration And Management
Dominican College of Blauvelt
Orangeburg, NY12-1976
Skills
- Promotional planning
- POS Systems
- Retail Inventory Management
- Customer Service Management
- Payroll Management
- Budget Administration
Timeline
Store Manager
Walgreens
12.2002 - 07.2016
Bachelor of Science - Business Administration And Management
Dominican College of Blauvelt
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