Stephen McGuigan
Jacksonville,FL
Summary
Dynamic Store Manager with a proven track record at Walgreens, excelling in customer service management and problem-solving. Skilled in mentoring teams to enhance customer satisfaction and streamline store operations. Achieved significant improvements in inventory control and customer relations through effective training and multitasking.
Overview
14
14
years of professional experience
Work History
Store Manager
Walgreens
11.2002 - 06.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
BS. - Business Management
Dominican University
Blauvelt, NY12.1976
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
Timeline
Store Manager
Walgreens
11.2002 - 06.2016
BS. - Business Management
Dominican University
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