Stephen Mcguinness
Washington,Dc
Summary
Hotel dining and catering professional versed in guest services food and beverage operations. Experienced in large scale events, as well as intimate gourmet dining and afternoon tea services.
I have worked in the Hospitality industry for 10 plus years
Background is in hotel food and beverage
Experienced in all aspects of bar/restaurant running,
from back of house,(inventory)to kitchen(cook)
to front of house(on restaurant floor)
I have worked in the Hospitality industry for 10 plus years
Background is in hotel food and beverage
Experienced in all aspects of bar/restaurant running,
from back of house,(inventory)to kitchen(cook)
to front of house(on restaurant floor)
Overview
18
18
years of professional experience
Work History
Bartender, Hotel
Phoenix Park Hotel
Washington, DC
01.2009 - Current
- Routinely checked identification of patrons purchasing alcoholic beverages.
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
- Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
- Set up bar for operation, obtained cash bank and stocked the service bar.
- Accurately recorded sales, made correct change and prepared charge slips for guests.
- Effectively and calmly resolved situations with intoxicated guests.
- Entered orders into the computer system quickly and in proper sequence.
- Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.
Bartender
Pour House Bar
, Washington Dc
04.2006 - 01.2009
- Pour
- Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
- Routinely checked identification of patrons purchasing alcoholic beverages.
- Maintained a consistent, regular attendance record.
- Set up bar for operation, obtained cash bank and stocked the service bar.
- Effectively and calmly resolved situations with intoxicated guests.
- Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
- Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
- Adeptly retrieved orders from storeroom.
- Stored back-up supplies needing refrigeration for later use.
Education
GED - Catering
Christian Brothers Secondary
Skills
-exemplifies excellent service,to create a positive atmosphere for guest
-Ensured compliance with all food and beverage policies and procedures
-Meets with guests on an informal basis during meals or upon departure to gain feedback on their experience
-Ensured compliance with all food and beverage policies and procedures
-Meets with guests on an informal basis during meals or upon departure to gain feedback on their experience
- Committed team player
- Guest relations professional
- Cash handling expert
- Courteous, professional demeanor
Additional Information
I came to the USA in 2003 working for the jury's hotel as a server,after a year I was promoted to food and beverage asst manager. I was promoted very quickly as my managers saw my prudential.I gained value able experience there,managing both the restaurant and bar,and room service.
I started my career in the hospitality industry when I was young.
Starting as a "cellar boy" in my local bar back home in Ireland.
i have spent many years learning from each and every Manager/owner I have ever worked with.
I spent a few years working with botanic inns in Belfast,
who managed 13 bars across the city,I was responsible for all of these bars back of house operations,my main focus was Inventory.
i have gained experience in all departments of a Bar/restaurant
I have worked in keg rooms,kitchens,ran stockrooms,placed orders,sat guests,ran food to tables,dealt with staff.
I started my career in the hospitality industry when I was young.
Starting as a "cellar boy" in my local bar back home in Ireland.
i have spent many years learning from each and every Manager/owner I have ever worked with.
I spent a few years working with botanic inns in Belfast,
who managed 13 bars across the city,I was responsible for all of these bars back of house operations,my main focus was Inventory.
i have gained experience in all departments of a Bar/restaurant
I have worked in keg rooms,kitchens,ran stockrooms,placed orders,sat guests,ran food to tables,dealt with staff.
Timeline
Bartender, Hotel
Phoenix Park Hotel
01.2009 - Current
Bartender
Pour House Bar
04.2006 - 01.2009
GED - Catering
Christian Brothers Secondary
Similar Profiles
Lesley AldanaLesley Aldana
Director of Catering & Events at The Lore Group | Riggs Hotel & Lyle HotelDirector of Catering & Events at The Lore Group | Riggs Hotel & Lyle Hotel
Xi ZhaoXi Zhao
Student Work Placement at Phoenix Park Neighbourhood HouseStudent Work Placement at Phoenix Park Neighbourhood House
Greg ToushaGreg Tousha
Control Room Operator at Phoenix ParkControl Room Operator at Phoenix Park
Becca WarrenBecca Warren
Sales Associate at Betty Ford Alpine Gardens, Vail, COSales Associate at Betty Ford Alpine Gardens, Vail, CO
Harriett OppenheimHarriett Oppenheim
Attorney-Advisor at Federal Aviation AdministrationAttorney-Advisor at Federal Aviation Administration