Stephen McNanna
Branchville,NJ
Overview
5
5
years of professional experience
Work History
Boat Handler
NorthGate Resorts
Milford, PA
03.2022 - 09.2023
- Stood for long hours, frequently reached and moved up to 200 pounds.
- Managed Kayaks, Rafts, and Canoes safely and efficiently.
- Kept records documenting incoming and outgoing boats.
- Coordinated transportation needs for customers.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Provided physical assistance to visitors getting onto and off of boats.
Online Reseller
Self Employed Web
Sandyston, NJ
06.2018 - 02.2022
- Provided customer service support via email, phone and live chat.
- Managed inventory levels to ensure timely delivery of orders.
- Responded promptly to customer inquiries regarding order status updates.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Photographed and wrote product descriptions and sales copy for items.
Education
Some College (No Degree) - Engineering (Pre-Engineering)
Sussex County Community College
Newton, NJSome College (No Degree) - Mechanical Engineering
New Jersey Institute of Technology
Newark, NJSkills
- Shipping Understanding
- Equipment Maintenance
- Equipment Monitoring
- Inventory Coordination
- Willingness to Learn
- Following Direction
- Active Listening
- Strong Work Ethic
- Quality Assurance
Affiliations
- Sigma Alpha Epsilon (Recruitment Chair and Social Chair) 2023
- Weightlifting Club
Timeline
Boat Handler
NorthGate Resorts
03.2022 - 09.2023
Online Reseller
Self Employed Web
06.2018 - 02.2022
Some College (No Degree) - Engineering (Pre-Engineering)
Sussex County Community College
Some College (No Degree) - Mechanical Engineering
New Jersey Institute of Technology