STEPHEN M. DUNN
Enterprise Sales & Business Development Executive
Plant City,FL
Summary
Strategic sales executive with 25 years in real estate technology and mortgage verticals, driving enterprise growth through data-driven leadership. Recent achievements include scaling revenue from $48M to $61M and securing partnerships generating $7.2M in new revenue. Combines mortgage banking, commercial real estate and multi-unit multi-site life care expertise with analytics-driven strategies to consistently deliver market-leading growth and team performance.
Overview
25
25
years of professional experience
Work History
Divisional Director of Sales and Marketing
Sagora Senior Living
Ft. Worth, TX
06.2023 - 09.2024
- Scaled division revenue from $48M to $61M (27%) while driving 23% occupancy growth across 17 communities within 6 months
- Built and led high-performing team of 30 sales professionals across multiple markets, achieving #1 division ranking in 12 of 14 months
- Leveraged quarterly market data analytics to modify pricing strategies and implement market-specific sales programs, driving 23% revenue boost
- Created 'First 48' program with regional operations partners, reducing initial complaints by 40% and increasing family referrals by 12%
Regional Director of Sales and Marketing
Harmony Senior Living
Charleston, SC
01.2021 - 05.2023
- Architected and secured three major healthcare partnerships, driving 60% referral growth and $7.2M revenue increase in 12 months
- Drove 29% year-over-year revenue growth from $40M to $51M through combined direct and partner channels
- Developed repeatable pre-opening sales strategy, achieving 63% occupancy in first 30 days across seven property launches
- Leveraged advanced CRM and data-driven insights to optimize sales performance, increasing conversion rates by 20%
- Created and implemented partner success program improving retention rates by 25%
Regional Director of Sales and Marketing
Brookdale Senior Living
Brentwood, TN
01.2014 - 12.2020
- Led revenue operations across 12 locations (2000 units), setting new regional sales records within 60 days
- Achieved 27% year-over-year occupancy growth and 24% revenue growth (from $14M to $17M) through comprehensive market campaigns
- Increased closing rates by 20% through implementation of advanced sales analytics and performance monitoring
- Designed cross-departmental sales training, boosting warm non-paid referrals by 11% within 60 days
Group Vice President
Suntrust Mortgage
03.2008 - 12.2013
- Company Overview: South East Division
- Led commercial and residential mortgage sales operations, managing territory expansion across multiple states
- Implemented financial technology platforms for loan processing and market analysis, increasing efficiency by 35%
- Developed expertise in commercial property valuation and complex real estate portfolio analysis
- South East Division
Vice President
Wells Fargo
01.2000 - 02.2008
- Company Overview: Mid-Atlantic Region
- Built and maintained long-term client relationships across real estate and financial services sectors
- Managed territory expansion initiatives, growing market share by 45% in key metropolitan areas
- Developed and implemented innovative mortgage product strategies for commercial property investors
- Mid-Atlantic Region
Education
Bachelor of Science - Business Administration
Peirce College
Philadelphia, PASkills
- Enterprise Partnership Development
- Strategic Account Lifecycle Management
- CRM & Platform Optimization
- Enterprise Solution Deployment
- High-Volume Transaction Management
- Financial Services Technology
- Real Estate Expertise
- Revenue Growth Strategy
- Process Implementation
- Market Analysis & Expansion
- Sales Analytics & Forecasting
- Team Leadership & Development
- Multi-Market Territory Development & Scaling
Key Achievements
- Increased revenue by 27% from $48M to $61M within 6 months of hire company record-breaking results
- Drove $7.2M new revenue through strategic healthcare partnerships in 12 months
- Achieved #1 division ranking in sales and revenue production for 12 out of 14 months
- Improved conversion metrics significantly: 17% increase in lead-to-prospect, 15% increase in prospect-to-tour, and 19% increase in tour-to-close within 60 days
- Reduced new client complaint rate by 40% through innovative 'First 48' program implementation
- Increased partner-driven referrals by 60% through strategic alliance development
- Built and led high-performing team of 30 sales professionals across 17 communities
- Created repeatable market entry strategy achieving 63% occupancy in first 30 days across seven new property launches
Passions
- American Cancer Society - Volunteer driver 1-2 hours per other weekend.
- Raining Cats & Dogs Shelter - Volunteer 1-2 hours per every other weekend.
- Weight Training and Mindfulness - Keeping a fit mind and body.
Timeline
Divisional Director of Sales and Marketing
Sagora Senior Living
06.2023 - 09.2024
Regional Director of Sales and Marketing
Harmony Senior Living
01.2021 - 05.2023
Regional Director of Sales and Marketing
Brookdale Senior Living
01.2014 - 12.2020
Group Vice President
Suntrust Mortgage
03.2008 - 12.2013
Vice President
Wells Fargo
01.2000 - 02.2008
Bachelor of Science - Business Administration
Peirce College
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