Stephen Mills
Pottstown,PA
Summary
Proven leader in driving sales growth at Auto Lenders, adept at team building and sales coaching. Excelled in motivating staff to surpass objectives, enhancing customer satisfaction, and leveraging competitive analysis for market edge. Achieved significant profit increases by fostering a goal-oriented environment and focusing on strategic sales training.
Overview
15
15
years of professional experience
Work History
General Sales Manager
Auto Lenders
04.2023 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
General Sales Manager
Stars and Stripes Harley Davidson
02.2020 - 01.2023
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
- Created comprehensive monthly reports showcasing departmental achievements, challenges faced, and opportunities for growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Sales Manager
Rafferty Subaru
01.2016 - 01.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales/Finance Manager
Yocum Ford
01.2013 - 01.2013
- Evaluated potential acquisition targets from a financial perspective; presenting findings to executive leadership for consideration.
- Collaborated with cross-functional teams to identify opportunities for sales growth and improved profitability.
- Ensured compliance with internal controls and external regulations by maintaining thorough knowledge of current accounting standards and best practices.
- Drove sales by developing multi-million dollar contract sales.
Sales/Finance Manager
Thomas Chevrolet Subaru
01.2010 - 01.2013
- Provided comprehensive financial support to sales executives during contract negotiations, securing profitable deals.
- Facilitated cross-departmental communication by serving as a liaison between finance and sales teams, fostering a collaborative working environment.
- Evaluated performance against goals and implemented appropriate development plans.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
Business Management - Business
Arizona State University
Tempe, AZ05.2000
Criminal Justice
Community College of The Air Force
1998
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Sales Training
- Competitive Analysis
- Sales Coaching
Timeline
General Sales Manager
Auto Lenders
04.2023 - Current
General Sales Manager
Stars and Stripes Harley Davidson
02.2020 - 01.2023
Sales Manager
Rafferty Subaru
01.2016 - 01.2020
Sales/Finance Manager
Yocum Ford
01.2013 - 01.2013
Sales/Finance Manager
Thomas Chevrolet Subaru
01.2010 - 01.2013
Business Management - Business
Arizona State University
Criminal Justice
Community College of The Air Force
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