Stephen Montgomery
Wheat Ridge,CO
Summary
Dynamic Store Manager with a proven track record at AutoZone, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and strategic training initiatives. Skilled in inventory management and cash control, fostering a productive environment that drives sales and employee engagement.
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Store Manager
AutoZone
06.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Manager
Westminster Garage
07.2010 - 05.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Applied Science -
Lincoln College of Technology
Denver, CO06-2006
Thornton
Thornton, CO05-1992
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Cash management
- Retail inventory management
- Flexible schedule
- Inventory oversight
- Loss prevention procedures
- Retail merchandise quality standards
- Strategic planning
- Sales coaching
Timeline
Store Manager
AutoZone
06.2016 - Current
Manager
Westminster Garage
07.2010 - 05.2016
Associate of Applied Science -
Lincoln College of Technology
Thornton
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Career advancementHealthcare benefits401k matchWork from home optionWork-life balanceCompany CulturePaid time offFlexible work hoursPersonal development programsPaid sick leaveTeam Building / Company Retreats4-day work weekLanguages
English
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