Stephen Morowsky
Sterling Heights,MI
Summary
Motivated, results-driven Regional Manager with an extensive and successful history in the restaurant industry. Credited with continuously increasing sales, profits, and customer service ratings. Strong understanding of the industry, and how to best adapt to changing needs and priorities on a daily basis. Demonstrated excellence in training management teams to advance organizational objectives in each of their respective locations. Highly accomplished in creatively resolving problems, balancing budgets, and surpassing financial goals.
Overview
19
19
years of professional experience
Work History
Regional Manager
Bigalora Cucina
01.2019 - Current
- Supervising people and sales of four restaurants in the Metro Detroit area with over 200 employees and 20 managers. In the process of developing and implementing training programs to help consistency of operations and reduce turnover. Built and implemented COGs and Labor tracker to help analyze and track each store’s gross profits. Hands on development of teams with hospitality, quality controls and productive operations to increase sales and be fiscally responsible.
Managing Partner/ District Manager
Jim Brady’s
01.2017 - 01.2018
- Effectively manage day-to-day operations and groom systems and people for future success. Currently overseeing a growth plan for three additional locations by summer of 2019. Created new and improved food, wine, and cocktail menus. Committed to training, managing, and motivating top-performing teams that surpass target goals. Update policies, procedures, and processes in order to pave the way for increased sales and profits.
- Key Accomplishment:
- Boosted wine sales by 35%.
District Manager
Kona Grill- Multiple State Region
01.2011 - 01.2017
- Supervised people and profits at nine restaurants across six states with over 650 employees and 63 managers. Managed $36M in annual sales with a controllable profit of 21%. Designed impactful guides for training management teams on budgeting, efficiency targets, and operational planning, resulting in a pipeline of highly efficient leaders. Built opening budgets for four NROs. Developed and implemented BOH best practices that catapulted previously underperforming teams to a significantly higher level of achievement. Worked together with staff and managers to provide beneficial periodic check-ins on performance, work objectives, and overall contribution efforts.
- Key Accomplishments:
- Attained five years of positive comp sales growth.
- Increased sales, profitability, guest satisfaction, and cost control.
- Created new interview questions and procedures that improved hiring and retention at every level of the company.
General Manager
Kona Grill- Troy, MI
01.2007 - 01.2011
- Managed $6M in annual sales with a controllable profit of up to 30%. Controlled food, beverage, and labor costs. Focused upon integrity, accountability, and guest satisfaction while boosting sales, profits, and brand visibility.
- Key Accomplishments:
- Increased sales and profits for five years straight.
- Consistently drove positive progress and generated results that surpassed expectations.
Education
Business Studies
Keene State College
Keene, NHSkills
- Operations Management
- Restaurant Industry
- Sales Growth
- Increasing Profit Margins
- Balancing Budgets
- Training Management Teams
- Customer Service
- Project Management
- Process Improvements
Additional Experience
General Manager at Champps Americana
Timeline
Regional Manager
Bigalora Cucina
01.2019 - Current
Managing Partner/ District Manager
Jim Brady’s
01.2017 - 01.2018
District Manager
Kona Grill- Multiple State Region
01.2011 - 01.2017
General Manager
Kona Grill- Troy, MI
01.2007 - 01.2011
Business Studies
Keene State College