Stephen Ochoa
Los Angeles,CA
Summary
Proven ability to work as a teammate in a variety of customer service roles. Skilled in housekeeping and fluent in Spanish, adept at multitasking and adapting to diverse environments. Excelled in roles requiring cleanliness and exceptional service, achieving significant improvements in workspace organization and client satisfaction.
Overview
2
2
years of professional experience
Work History
House Cleaner Assistant
Esperanza Junez
04.2023 - 09.2024
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Vacuumed, dusted, and mopped client's spaces.
- Organized furniture and belongings to reduce the clutter of a client's space
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
- Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.
- Assisted clients in preparing their homes for special events or holidays, ensuring a welcoming atmosphere for guests.
Crew Member
Wienerschnitzel
05.2022 - 10.2022
- Worked front counter, drive-through, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders in multiple areas simultaneously without compromising quality or efficiency.
- Provided excellent customer service.
- Worked well with teammates and accepted coaching from management team.
- Maintained the cleanliness of the dining area and food preparation areas.
- Translated between English and Spanish-speaking employees.
Education
Bachelor of Arts - Anthropology
University of California, Los Angeles
Los Angeles, CA06.2026
Associate in Arts For Transfer - AA-T - Anthropology
Solano Community College
Fairfield, CA05.2024
Skills
- Fluent in Spanish
- Housekeeping
- Dusting
- Vacuuming
- Customer Service
- Heavy Lifting
Timeline
House Cleaner Assistant
Esperanza Junez
04.2023 - 09.2024
Crew Member
Wienerschnitzel
05.2022 - 10.2022
Bachelor of Arts - Anthropology
University of California, Los Angeles
Associate in Arts For Transfer - AA-T - Anthropology
Solano Community College
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