Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Organizations And Volunteer Work
President's Education Awards Program (2014)
Languages
Timeline
Generic

Stephen Ogaldez

Waukegan,IL

Summary

Organized and detail-oriented professional with over five years of experience in quality control, operations, and data management. Adept at evaluating programs, analyzing data, and improving operational processes to enhance effectiveness and efficiency. Strong critical thinking, problem-solving, and communication skills, with demonstrated success in documentation and program coordination. Currently pursuing a degree in business economics with a focus on management and compliance auditing

Overview

10
10
years of professional experience

Work History

Full Stack Quality Control Technician

Polymax TPE
03.2023 - Current
  • Organize and prioritize workload to independently handle routine and non-routine tasks
  • Conduct quality control tests on thermoplastic elastomers, including rheology, tensile strength, density, color, ash content, moisture, and hardness
  • Record and update test data using cloud-based storage systems
  • Ensure compliance with R&D and customer shipment requirements by adhering to test protocols

Service Agent

Enterprise Rent-A-Car
01.2017 - 01.2020
  • Handled maintenance and detailing of rental vehicles, ensuring optimal condition for clients
  • Coordinated vehicle transportation between locations and supported customers by providing timely service
  • Managed incoming phone inquiries and addressed customer service needs with efficiency

Sales Associate

Tokyu Hands
04.2018 - 10.2019
  • Delivered exceptional customer service by assisting clients with product inquiries in the stationery section
  • Maintained organized and visually appealing displays to improve product accessibility
  • Engaged with customers to support store loss prevention and sales initiatives

Service Clerk

Jewel Osco
08.2016 - 01.2017
  • Supported front-end operations through customer assistance, cart retrieval, and product restocking
  • Provided courteous service by locating items for customers and assisting with heavy purchases
  • Maintained store cleanliness and organization to enhance the shopping experience

Language Tutor Instructor

College of Lake County
05.2015 - 12.2016
  • Provided personalized tutoring in Japanese language fundamentals, improving student performance by 80-95 points on average
  • Designed exercises to support reading, writing, and conversational practice
  • Helped students gain acceptance into competitive programs such as the JET Program

Education

Associate of Arts - International Business

College of Lake County
Grayslake, IL
06-2026

No Degree - Agricultural Technology

Ehime University
Matsuyama, Japan
01.2020

High School Diploma -

Waukegan High School
Waukegan, IL
01.2014

Skills

  • Product inspection
  • Visual inspection
  • Equipment calibration
  • Inspections and reviews
  • Program Evaluation & Compliance Auditing
  • Documentation & Report Preparation
  • Multilingual Communication

Personal Information

Title: Lab Technician

Awards

President's Education Awards Program, 2014, Recognition for academic success and excellence, awarded by the U.S. President and Secretary of Education.

Organizations And Volunteer Work

  • Bark University, Inc., Volunteer, 04/01/21, Present, Walk dogs regularly and participate in adoption events to promote animal welfare., Support the organization by photographing adoptable animals and handling event logistics.
  • Reach Rescue, Inc., Volunteer, 10/01/20, Present, Assist with animal adoption events, including sign-in and transport of pets., Handle fundraising and booth operations at community events.


  • International Club Member
    Engaged with a diverse group of students to promote cross-cultural awareness through events, discussions, and community outreach. Developed strong teamwork and communication skills while fostering global understanding.
  • Real Men Talk Club Member
    Participated in open, supportive discussions centered on men's mental health, personal development, and leadership. Collaborated on initiatives to break social stigmas and promote emotional well-being.
  • Asian Student Alliance Member
    Contributed to initiatives celebrating and raising awareness of Asian cultures through events, workshops, and advocacy. Strengthened organizational skills and cultural competence by collaborating with peers on community-building activities.

President's Education Awards Program (2014)

Recognition for academic success and excellence, awarded by the U.S. President and Secretary of Education.

Languages

English
Japanese
Portuguese

Timeline

Full Stack Quality Control Technician

Polymax TPE
03.2023 - Current

Sales Associate

Tokyu Hands
04.2018 - 10.2019

Service Agent

Enterprise Rent-A-Car
01.2017 - 01.2020

Service Clerk

Jewel Osco
08.2016 - 01.2017

Language Tutor Instructor

College of Lake County
05.2015 - 12.2016

High School Diploma -

Waukegan High School

Associate of Arts - International Business

College of Lake County

No Degree - Agricultural Technology

Ehime University
Stephen Ogaldez