Summary
Overview
Work History
Skills
Certification
Accomplishments
Timeline
Generic

Stephen Opter

Saint Hedwig,TX

Summary

Resourceful Mobile Sales Expert known for high productivity, efficient sales execution, and extensive product knowledge, to provide exceptional solutions, to both customers, and employees. Consistently up to date on sales numbers, such as year-over-year, month-to-date, and quarterly growth, and performance, to ensure goals are achieved through optimized strategies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mobile Sales Expert - Shift Lead

Best Buy
Selma, TX
05.2023 - Current
  • Facilitated and educated department employees on optimal sales strategies to boost year-over-year growth.
  • Prepared weekly sales reports for management review.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Spearheaded several mobile device launches achieving exceptional success within territory.
  • Partnered with professionals to set daily store goals and expectations for sales and revenue.

Sales Associate

Dollar Tree
La Vernia, TX
04.2022 - 04.2023
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Food Service Worker

Pizza Hut
La Vernia, TX
01.2021 - 02.2022
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Served meals to customers in a friendly and courteous manner.
  • Performed opening and closing duties as assigned by management.
  • Followed established cash handling procedures when collecting payment from customers.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.

Skills

  • Sales strategy
  • Customer relationship management
  • Team leadership
  • Performance tracking
  • Employee training
  • Mobile technology
  • Brand awareness
  • Upselling strategies
  • Visual merchandising
  • Conflict resolution
  • Customer service management

Certification

  • Android Certified Mobility Advisor
  • Apple Certified Mobility Advisor
  • Microsoft Sales Expert

Accomplishments

  • Top-Rated territory performance in Mobile Sales for multiple months
  • Leadership role and Keyholder
  • Recognized as an exceptional employee with excellent customer satisfaction, and problem solving.

Timeline

Mobile Sales Expert - Shift Lead

Best Buy
05.2023 - Current

Sales Associate

Dollar Tree
04.2022 - 04.2023

Food Service Worker

Pizza Hut
01.2021 - 02.2022

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Stephen Opter