Stephen Ortiz
Sparta,WI
Summary
Reliable and safety-conscious individual with over four years of solid experience in warehouse operations. Recognized for hardworking nature and consistent meeting of deadlines. Skilled in operating pallet moving equipment, forklifts, and swing-reach trucks for efficient and accurate movement of goods. Proficient in all aspects of shipping and receiving, including loading and unloading trucks, order picking, and packing. Developed valuable leadership skills through management positions, setting company goals, resolving operational concerns, and implementing strategies to enhance overall efficiency.
Overview
15
15
years of professional experience
Work History
Warehouse Associate
Walmart Distribution Center
Tomah, WI
07.2022 - Current
- Order filling (07/2022-09/2022) - operating pallet jacks, prioritizing orders on pallets for shipping in a fast paced environment
- Grocery lift driver (09/2022-present) – operating forklift to replenish merchandise into racking system and pick slots for order fillers, pulling pallets of merchandise to the docks for shipment
- Asset Protection Back-up (09/2023-Present)- interact with Walmart OTR Drivers, and Walmart venders alike. Inbound/outbound trailers on and off the property using the YMS system.
- Dry Receiving Unloader/Processor Back-up (12/2024-present)- Receive and unload merchandise from trailers. Organize and label pallets with the appropriate tag. Licensed to operate: Rc lift, and clamp machine.
Warehouse Associate
Specialty Foods Distribution Inc.
Sparta, WI
07.2020 - 06.2022
- Operating pallet jack and racking system, handling incoming and outgoing orders, carrying out transactions with drivers, assisting with preparing the docks, driving forklift, loading, and unloading freight from trucks, and prioritizing pallets for shipping
GM Support Manager
Walmart
03.2018 - 03.2019
- Coordinated schedules, assigned shifts, and ensured compliance with company policies while monitoring staff adherence.
- Specializing in sourcing and managing company products and promotional materials, forecasting inventory demands and trends, supervising and evaluating associate's work performance, hiring, and training associates, the termination process, corresponding with other department managers, handling customer complaints, and holding team meetings
Customer Service Manager
Walmart
Sparta, WI
02.2010 - 03.2013
- Overseeing day to day operations of customer service department, supervise front end associates - cashiers, customer service desk, door greeters, and shopping card attendants, audit registers across the store, cash room and cash drawers, handle customer complaints throughout the store, and work with asset protection
Education
General Studies
Live Better U
Tomah, WIHigh School Diploma - General studies
S.A.I.L.S High School
06.2009
High School Equivalency Diploma (GED) - undefined
Wisconsin Challenge Academy
06.2009
Skills
- Conducting team meetings
- Warehouse operations
- Product verification
- Scheduling/workload planning
- Employee development planning
- Complaint resolutions
- Shipping and receiving
- Materials handling and transport
- Licensed and trained on multiple equipment within the building
- Asset protection
- Problem management
- Training associates
Timeline
Warehouse Associate
Walmart Distribution Center
07.2022 - Current
Warehouse Associate
Specialty Foods Distribution Inc.
07.2020 - 06.2022
GM Support Manager
Walmart
03.2018 - 03.2019
Customer Service Manager
Walmart
02.2010 - 03.2013
High School Diploma - General studies
S.A.I.L.S High School
High School Equivalency Diploma (GED) - undefined
Wisconsin Challenge Academy
General Studies
Live Better U