Stephen Overend
Cicero
Summary
Accomplished Resident Agent in Charge at the Drug Enforcement Administration, adept in surveillance operations and fostering team collaboration. Spearheaded initiatives that significantly enhanced operational efficiency and case resolution rates. Proven track record in reducing criminal activity through strategic oversight and effective problem-solving. Skilled in sensitive information handling and promoting interagency partnerships.
Overview
28
28
years of professional experience
Work History
Resident Agent in Charge
Drug Enforcement Administration
07.2002 - 04.2024
- Led successful investigations by collaborating with local, state, and federal law enforcement agencies.
- Increased overall team efficiency by implementing streamlined processes and providing clear guidance to agents.
- Spearheaded innovative initiatives aimed at enhancing operational capabilities by staying abreast with industry best practices and incorporating relevant technology tools in daily operations.
- Boosted case resolution rates by prioritizing high-impact investigations and allocating resources effectively.
- Maintained high standards of professionalism within the agency by upholding ethical conduct guidelines at all times during interactions with colleagues or external partners in law enforcement.
- Facilitated interagency collaboration for joint operations, sharing intelligence data pertinent to cases being investigated collaboratively.
- Fostered a positive work environment that encouraged teamwork, open communication, and respect among agents.
Police Officer
Charlotte-Mecklenburg Police
03.1996 - 06.2002
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Education
Bachelor of Arts - Criminal Justice
Oswego State University
Oswego, NY12.1994
Skills
- Surveillance operations
- Undercover operations
- Threat Assessment
- Electronic surveillance
- Sensitive information handling
- Problem-Solving
- Team Collaboration
- Task Prioritization
- Risk Assessment
- Supervising investigations
- Networking abilities
Timeline
Resident Agent in Charge
Drug Enforcement Administration
07.2002 - 04.2024
Police Officer
Charlotte-Mecklenburg Police
03.1996 - 06.2002
Bachelor of Arts - Criminal Justice
Oswego State University
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