Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Philip

Clementon,NJ

Summary

Experienced Senior Business Analyst and Quality Analyst with a proven track record of success in diverse industries, including financial markets, retail, and aviation. Expertise in requirement gathering, data analysis, process improvement, solution design, and project management. Skilled in Agile methodologies, stakeholder communication, and AI data handling for automated trading platforms. Demonstrated ability to build IT departments from scratch, manage large-scale projects, and enhance software applications to meet business needs and improve operational efficiency. Perceptive Senior Business Analyst 9 years driving successful business processes for finance, retail and aviation companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

Overview

12
12
years of professional experience

Work History

Senior Business Analyst and Quality Analyst

Alphabroder
10.2022 - Current

Business Analyst (BA) - roles and responsibilities

Quality Analyst (QA) - roles and responsibilities

Test Planning:

  • Develop test plans and strategies.
  • Define test objectives and success criteria.

Project Manager

MyFitPod
09.2022 - 09.2023

Project Manager (PM) - MyFitPod Startup

Helped build MyFitPod's IT department from scratch, supporting the startup in creating an effective workout video platform.

  • Built the IT department, hired resources, and acquired necessary equipment and software.
  • Facilitated the scrum agile workflow and coordinated with the product owner on feature development.
  • Developed project plans outlining scope, schedule, budget, resources, and risks.
  • Defined project objectives, deliverables, and success criteria.
  • Created a detailed work breakdown structure (WBS) to manage tasks.
  • Identified, assessed, and managed project risks and developed mitigation plans.
  • Facilitated communication between team members, stakeholders, and other parties.
  • Addressed team concerns and resolved conflicts.
  • Developed and managed project budgets, ensuring expenditures aligned with the approved budget.
  • Defined and implemented quality standards for deliverables.
  • Tracked timelines and milestones, implementing strategies to stay on schedule.
  • Managed changes to project scope, schedule, and costs.
  • Conducted quality assurance reviews for compliance.
  • Ensured stakeholder involvement throughout the project.
  • Remained flexible and adaptable to changes in project scope or objectives.

Senior Business Analyst and Quality Analyst

Vanguard
05.2018 - 10.2022

Business Analyst (BA) - roles and responsibilities

Quality Analyst (QA) - roles and responsibilities

Technical Analyst

Genpact (Client Coca- Cola)
12.2015 - 05.2018

Business Analyst (BA) - Roles and Responsibilities

Maintained the SAP application and managed inventory for Coca-Cola, including daily calls and system monitoring of sales, orders, warehouse application, and logistics. Utilized Agile SDLC.

  • Analyzed complex data flows from front office to finance systems, identifying gaps and inconsistencies.
  • Interacted with Sales, Risk Management, Product Control, Finance, Underwriting, Operations, and other stakeholders to gather requirements and create enterprise-level flows and system architecture.
  • Conducted Daily Standup meetings to ensure changes met established standards and procedures.
  • Led Sprint Planning, Sprint Estimation sessions, Sprint Retrospectives and Reviews, User Stories, and Acceptance Criteria.
  • Coordinated with offshore development teams and tracked progress through project tollgates.
  • Completed Data Mapping for Wealth Management to convert client assets.
  • Worked with SAP modules for inventory control.
  • Provided Agile coaching to other groups within the company.
  • Created SQL queries for reporting details on derivative trades.
  • Reported counterparty exposures for all clients across the firm.
  • Collaborated with upstream/downstream data consumers, developer leads, QAs, and PMs to monitor test plans, UAT, post-implementation checks, and future enhancements.
  • Managed over 500 data feeds from various systems of records.
  • Assessed overnight releases and worked with release managers.
  • Tracked post-deployment progress and resolved existing issues.

Quality Analyst (QA) - roles and responsibilities

Maintained the SAP application and managed inventory for Coca-Cola, including daily system monitoring and logistics management. Utilized Agile SDLC.

  • Monitored data flow from front office to finance systems, identifying and addressing gaps and inconsistencies.
  • Collaborated with stakeholders to understand requirements and ensure solutions met standards.
  • Conducted Daily Standup meetings to review changes and project progress.
  • Led Sprint Planning, Estimation, and Retrospective sessions, ensuring quality and adherence to Agile practices.
  • Coordinated with offshore development teams, tracking progress and quality through project tollgates.
  • Conducted data mapping and validation for the Wealth Management segment.
  • Worked with SAP modules to manage inventory control and ensure data accuracy.
  • Provided Agile practices coaching and support to other teams.
  • Created and executed SQL queries for detailed reporting on derivative trades.
  • Reported and tracked counterparty exposures across clients.
  • Collaborated with developers, QAs, PMs, and data consumers to monitor and validate test plans, UAT, and post-implementation checks.
  • Managed and validated over 500 data feeds from various systems.
  • Assessed overnight releases, collaborating with release managers for smooth deployment.
  • Tracked and resolved issues post-deployment, ensuring smooth business processes.

Technical Analyst

Genpact (Client Coca- Cola)
01.2015 - 12.2015

Business Analyst (BA) - Roles and Responsibilities

Maintained the SAP application and managed inventory for Coca-Cola, including daily calls and system monitoring of sales, orders, warehouse application, and logistics. Utilized Agile SDLC.

  • Analyzed complex data flows from front office to finance systems, identifying gaps and inconsistencies.
  • Interacted with Sales, Risk Management, Product Control, Finance, Underwriting, Operations, and other stakeholders to gather requirements and create enterprise-level flows and system architecture.
  • Conducted Daily Standup meetings to ensure changes met established standards and procedures.
  • Led Sprint Planning, Sprint Estimation sessions, Sprint Retrospectives and Reviews, User Stories, and Acceptance Criteria.
  • Coordinated with offshore development teams and tracked progress through project tollgates.
  • Completed Data Mapping for Wealth Management to convert client assets.
  • Worked with SAP modules for inventory control.
  • Provided Agile coaching to other groups within the company.
  • Created SQL queries for reporting details on derivative trades.
  • Reported counterparty exposures for all clients across the firm.
  • Collaborated with upstream/downstream data consumers, developer leads, QAs, and PMs to monitor test plans, UAT, post-implementation checks, and future enhancements.
  • Managed over 500 data feeds from various systems of records.
  • Assessed overnight releases and worked with release managers.
  • Tracked post-deployment progress and resolved existing issues.

Quality Analyst (QA) - roles and responsibilities

Maintained the SAP application and managed inventory for Coca-Cola, including daily system monitoring and logistics management. Utilized Agile SDLC.

  • Monitored data flow from front office to finance systems, identifying and addressing gaps and inconsistencies.
  • Collaborated with stakeholders to understand requirements and ensure solutions met standards.
  • Conducted Daily Standup meetings to review changes and project progress.
  • Led Sprint Planning, Estimation, and Retrospective sessions, ensuring quality and adherence to Agile practices.
  • Coordinated with offshore development teams, tracking progress and quality through project tollgates.
  • Conducted data mapping and validation for the Wealth Management segment.
  • Worked with SAP modules to manage inventory control and ensure data accuracy.
  • Provided Agile practices coaching and support to other teams.
  • Created and executed SQL queries for detailed reporting on derivative trades.
  • Reported and tracked counterparty exposures across clients.
  • Collaborated with developers, QAs, PMs, and data consumers to monitor and validate test plans, UAT, and post-implementation checks.
  • Managed and validated over 500 data feeds from various systems.
  • Assessed overnight releases, collaborating with release managers for smooth deployment.
  • Tracked and resolved issues post-deployment, ensuring smooth business processes.

Business Analyst

Air India SATS
08.2012 - 12.2014

Business Analyst (BA) - Roles and Responsibilities

Enhanced the SITA software for Air India, improving passenger check-in, boarding, ticket booking, and overall flight handling.

  • Ensured stakeholder involvement throughout the SDLC and identified necessary implementation tasks in the project plan.
  • Developed and reviewed Business Requirement Documents (BRDs) and facilitated meetings with subject matter experts.
  • Conducted JAD sessions for requirements elicitation.
  • Used Microsoft Visio to model business processes, creating use case, activity, sequence, and collaboration diagrams.
  • Ensured timely deliverables.
  • Developed business process models in AGILE to document existing and future processes.
  • Performed extensive requirement analysis, including data and gap analysis.
  • Monitored test plans, test cases, UAT, and post-implementation checks with data consumers, developers, QAs, and PMs.
  • Provided 24x7 maintenance support, including on-site support at the airport during flight handling.
  • Interfaced with technical, data operations, program management, and research teams for product development.
  • Assisted product manager in managing pre-release internal customer programs and support activities.
  • Authored weekly progress reports for the project manager.

Quality Analyst (QA) - Roles and Responsibilities

Enhanced the SITA software for Air India, improving passenger check-in, boarding, ticket booking, and overall flight handling.

  • Ensured stakeholder engagement throughout the SDLC and identified implementation tasks.
  • Reviewed and ensured BRDs were decomposed into functional requirements.
  • Conducted JAD sessions for requirements gathering.
  • Used Microsoft Visio for UML modeling, creating use case, activity, sequence, and collaboration diagrams.
  • Ensured timely deliverables and adherence to project timelines.
  • Developed AGILE business process models to document processes.
  • Conducted requirement, data, and gap analysis.
  • Collaborated with data consumers, developers, QAs, and PMs to monitor test plans, UAT, and post-implementation checks.
  • Provided 24x7 maintenance support, including on-site assistance during flight handling.
  • Interfaced with technical, data operations, program management, and research teams for product development.
  • Assisted product manager with pre-release internal customer programs and support activities.
  • Authored weekly progress reports for the project manager.

Education

Master of Science in Computer Science and Information Technology -

Sacred Heart University
Fairfield, CT

Bachelors in Airline and Airport Management - undefined

Vaughn University of Aeronautics
Flushing, NY

Skills

  • Operations Analysis
  • Data Analysis
  • Forecasting and planning
  • Business Process Mapping
  • Agile Methodology
  • Stakeholder Management
  • Business intelligence tools
  • Predictive modeling
  • Software Development Lifecycle
  • Requirements Gathering
  • Business Administration
  • Business process improvement
  • Process Mapping
  • User Acceptance Testing
  • Process Development

Timeline

Senior Business Analyst and Quality Analyst

Alphabroder
10.2022 - Current

Project Manager

MyFitPod
09.2022 - 09.2023

Senior Business Analyst and Quality Analyst

Vanguard
05.2018 - 10.2022

Technical Analyst

Genpact (Client Coca- Cola)
12.2015 - 05.2018

Technical Analyst

Genpact (Client Coca- Cola)
01.2015 - 12.2015

Business Analyst

Air India SATS
08.2012 - 12.2014

Master of Science in Computer Science and Information Technology -

Sacred Heart University

Bachelors in Airline and Airport Management - undefined

Vaughn University of Aeronautics
Stephen Philip