Stephen Phillips
Belton,SC
Summary
Goal-oriented manager with distinguished experience in Retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Highly skilled Chemical supervisor with5+ years of experience supervising, scheduling, and directing employees. Resourceful specialist knowledgeable in production of Plated/ Anodized metals. Track record of boosting efficiency, Quantity and Quality. Focused on monitoring safety in busy and potentially hazardous environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Manager
All Star Sportswear
03.2022 - Current
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Dedicated to expanding client bases by building lasting relationships.
- Transformed underperforming teams into productive, profitable teams.
- Drove revenues and team morale by developing and deploying sales contests.
- Resolved conflicts promptly to promote positive environment for customers.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Supervised 6 locations to enforce high-quality standards of operation.
Traveling Site Tech
E&I Engineering
10.2018 - 03.2022
- Developed strong organizational and communication skills through coursework.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
Anodizing Supervisor
AFCO
01.2015 - 09.2018
- Verified completed projects met approved time, quality, and cost estimates.
- Evaluated incoming materials for quality and amounts ordered.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Established clear priorities and production quality standards.
- Reworked positions and workflow based on individual abilities and production targets.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Inspected completed work to verify quality standards and compliance with criteria.
- Monitored usage of supplies and materials to establish cost effective operations.
- Managed staff hiring, training and supervision.
- Oversaw loading and unloading of packages in warehouse.
- Created and implemented strategies for improving operational efficiency and accuracy.
Education
High School Diploma -
Seneca High School
Seneca, SC06.2013
Skills
- Operations Management
- Business Development and Planning
- Relationship Building and Management
- Order Management
- Talent Review
- Team Development
- Employee Scheduling
- Material Safety Data Sheets
- Hazardous Materials
- Hazardous Waste Disposal
Certification
- OSHA 10
- Hazwoper
- Forklift
Timeline
Area Manager
All Star Sportswear
03.2022 - Current
Traveling Site Tech
E&I Engineering
10.2018 - 03.2022
Anodizing Supervisor
AFCO
01.2015 - 09.2018
High School Diploma -
Seneca High School
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