Stephen Pusateri

• Provide ERP and reporting system support, resolving critical issues and serving as liaison with Corporate IT.

• Develop data visualizations and automation solutions, enabling improved workflow efficiency.

• Led enterprise-wide Emburse implementation across

• Platform supports 8,000+ cardholders and $100M+ annual spend.

• Acted as primary liaison between business and technical teams.

• Coordinated real-time fixes and testing cycles in production.

• Oversaw user communications, process documentation, and training for post-go-live adoption.

• Facilitated cross-functional collaboration, driving consensus and decision-making across diverse teams and departments

• Successfully managed a high-value, multi-tenancy platform project, ensuring timely delivery and alignment with client expectations, while directing a team of developers working on the project

• Conducted comprehensive requirements gathering with clients to ensure the product met specific business needs and enhanced operational efficiency.

• Maintained strong client relationships through regular updates, effective communication, and delivering solutions that meet and exceed business objectives

• Balanced both business and technical responsibilities, ensuring seamless integration of client requirements with development processes to achieve optimal outcomes.