STEPHEN QUEEN
Atlantic City,NJ
Summary
Dynamic leader and entrepreneur with a proven track record in small business operations and project management, notably at The Queen Team General Contracting. Excelled in client service and relationship building, driving financial growth and expanding markets. Skilled in business planning and financial management, with a talent for fostering high-performing teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
43
43
years of professional experience
Work History
Owner
The Queen Team General Contracting
1142 Monroe Ave Atlantic City Nj 08401
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Expanded business into new markets, cond
Sheet Metal Worker
Sheet Metal Local 19
Philadelphia, PA
01.2005 - 01.2021
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Fastened joints and seams together to assemble components into sheet metal products.
- Improved project efficiency by accurately measuring, cutting, and assembling sheet metal components.
- Enhanced workplace safety through proper use of tools and equipment during fabrication tasks.
- Assisted in training new hires on the proper use of tools, equipment, and best practices in sheet metal work.
- Selected gauges and types of sheet metal or non-metallic material to meet product specifications.
- Nailed and welded pieces into place by securing paneled edges and machine-made molding to structures.
- Assisted in design of custom ventilation systems, optimizing airflow with innovative sheet metal solutions.
- Custom-designed and fabricated sheet metal components for specialized industrial applications, meeting unique client specifications.
- estimated projects
- Forman on projects overseeing projects that employed 10-25 employees
- Blueprints reading
Sheet Metal Duct Installer
Sheet Metal Workers Local 27
Farmingdale, NJ
01.1982 - 01.2001
- Mentored and trained new team members, sharing valuable knowledge and experience in sheet metal duct installation techniques.
- Skilled in using a variety of tools such as hand shears, power shears, bending machines, and welding equipment for efficient sheet metal duct installations.
- Completed complex installations requiring custom-fabricated components, showcasing strong problem-solving abilities.
Education
High School Diploma -
Pleasantville Senior High
Pleasantville, NJ06-1982
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business planning
- Project estimating
- Marketing
- Financial management
- Staff hiring
- Business administration
- Business marketing
- Consulting
- Negotiation
- Product branding
- Bidding processes
- Contract management
- Regulatory compliance
- Talent development
- Human resource management
- Capital pursuit
Timeline
Owner
The Queen Team General Contracting
01.2021 - Current
Sheet Metal Worker
Sheet Metal Local 19
01.2005 - 01.2021
Sheet Metal Duct Installer
Sheet Metal Workers Local 27
01.1982 - 01.2001
High School Diploma -
Pleasantville Senior High