Stephen Quinn
San Diego,CA
Summary
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Project Manager
Reese Building Services, Inc.
San Diego, CA
07.2020 - 07.2024
- Developed and maintained project plans, timelines, and budgets.
- Conducted periodic inspections of job sites for quality and progress.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Created and provided PO numbers to vendors and maintained PO logs.
Operations Manager
Arbor West Tree Surgeons, Inc.
San Diego, CA
02.2013 - 07.2020
- Recruited, hired and trained crew members on all aspects of tree care and maintenance.
- Addressed customer concerns with suitable solutions.
- Provided estimates for new and returning customers.
- Supervised crews. assigned safety protocols and maintained quality control.
- Created schedules and assigned personnel to appropriate jobs.
- Wrote job specific Arborist Reports and maintained job files per specific accounts.
Education
Associate of Science - Criminal Justice
San Diego State University
San Diego, CA01-1998
Skills
- Excellent Customer Service Skills
- Risk Management
- Prioritize Work Tasks and Execute Accordingly
- Staff Training and Retention
- Contract and Budget Control
- Estimating and Sales Expert
- Quality Assurance and Control
Affiliations
- Over 5 Years in a Local Book Club
Timeline
Project Manager
Reese Building Services, Inc.
07.2020 - 07.2024
Operations Manager
Arbor West Tree Surgeons, Inc.
02.2013 - 07.2020
Associate of Science - Criminal Justice
San Diego State University
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