Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Rado

Indiana,PA

Summary

Professional hospitality leader with significant experience in managing high-energy restaurant & bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience

Work History

Digital Music Media

DMM
08.2018 - Current
  • Implemented effective time management strategies allowing proper preparation prior to each performance.
  • Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
  • Developed personalized branding strategies, elevating professional image and attracting a wider audience base.
  • Received positive feedback from clients leading to referrals increasing overall booking opportunities.
  • Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
  • Led promotional efforts on social media platforms, growing audience base and boosting event attendance.

Bar Manager

H.B. Culpeppers
09.2013 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Organized charity events at the venue which garnered positive press coverage while supporting social causes.

Construction Worker

Erb Construction
05.2016 - 09.2021
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Warehouse Worker

Philips Respironics
08.2012 - 02.2013
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Sales Associate

Walmart
05.2009 - 07.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Lifeguard

Saltsburg Pool
05.2006 - 08.2008
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.

Education

High School Diploma -

Saltsburg Highschool
Saltsburg
05-2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Excellent communication
  • Computer skills
  • Problem resolution
  • Active listening
  • Calm under pressure
  • Dependable and responsible

Timeline

Digital Music Media

DMM
08.2018 - Current

Construction Worker

Erb Construction
05.2016 - 09.2021

Bar Manager

H.B. Culpeppers
09.2013 - Current

Warehouse Worker

Philips Respironics
08.2012 - 02.2013

Sales Associate

Walmart
05.2009 - 07.2011

Lifeguard

Saltsburg Pool
05.2006 - 08.2008

High School Diploma -

Saltsburg Highschool

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