Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephen Ragnauth

Summary

Dynamic Value Stream and Production Management professional with a strong emphasis on team collaboration and results-driven strategies. Proven success in optimizing production processes, spearheading continuous improvement initiatives, and implementing lean methodologies to enhance operational efficiency. Expertise in aligning cross-functional teams to streamline workflows and achieve organizational goals. Recognized for adaptability in responding to evolving challenges while consistently delivering impactful outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Value Stream Manager/Production manager

THE GUND COMPANY
01.2024 - Current
  • Safety Champion
  • Reduced cost by 20% increasing gross margins
  • Continuous Improvement implementation
  • Managed capacity planning efforts, ensuring optimal utilization of resources while meeting customer demands.
  • Optimized resource allocation by effectively balancing demand with available capacity.
  • Increased throughput by optimizing equipment layout and workflow design within production facilities.
  • Analyzed data trends to identify areas requiring intervention and executed targeted improvement plans accordingly.
  • Streamlined processes for increased productivity through the development of cross-functional teams.
  • Drove operational excellence through the implementation of best practices in value stream management processes.
  • Collaborated with engineering teams to implement process improvements that reduced manufacturing cycle times significantly.
  • Spearheaded cost reduction initiatives, identifying opportunities for waste elimination throughout the value stream.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.

Production Manager

Sonoco Plastics
09.2022 - 01.2025
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.

Operations Supervisor

Casella Recycling
10.2021 - 01.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.

Department Supervisor

Insurance Auto Auctions Inc
07.2020 - 12.2021
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of 35 employees, delegated tasks and held each employee accountable for completing assignments.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
  • Built and designed large displays weekly to promote specific products.
  • Assigned tasks and established work schedules to staff to cover operational needs.

Operations Supervisor

Stericycle
12.2019 - 07.2021
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
  • Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.

Sr. Account Manager

Labcorp
10.2017 - 07.2019
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
  • Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.

Field Merchandising Rep

2020 Companies
04.2017 - 08.2018
  • Maintained up-to-date knowledge on industry trends and innovations through continuous learning efforts such as attending workshops, conferences, or online courses.
  • Maximized product exposure with eye-catching, attractive, and well-maintained displays.
  • Enhanced brand awareness through engaging in-store demonstrations and promotional events.
  • Minimized discrepancies between physical inventory counts and system data by consistently updating records and promptly addressing any discrepancies found.
  • Evaluated competitor strategies through market research activities to inform effective approaches to increase market share in assigned territory.

Member Services Rep, Team lead, MLTC coordinator

Fidelis Care
08.2016 - 10.2017
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.

Paralegal Internship

James Tauring and Associates LLC
07.2014 - 12.2014
  • Legal Assistant
  • Processing time sensitive case files
  • Assisting lawyers with courtroom procedures

Inventory Clerk

Trans World Entertainment Distribution Centre
08.2013 - 07.2014
  • Maintained inventory count, tracked usage, and documented variances.
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
  • Completed physical inventory counts each month.
  • Collaborated with team members to achieve a well-coordinated inventory management system.

Education

B.A - Business Law

Bryan University
09-2019

Skills

  • Effective communication

  • Quality management systems

  • Conflict resolution

  • Operations management

  • Strategic planning

  • Production scheduling

  • Lean manufacturing expertise

  • Six sigma methodologies

  • Process optimization techniques

  • Inventory control strategies

  • Cost reduction strategies

  • Workflow standardization techniques

Certification

  • Substance Abuse Counseling Certification
  • Driver's License
  • CDL
  • Air Brake Endorsement
  • CASAC-T
  • CDL BLEED Certification
  • Six Sigma Black Belt
  • ASE Certification
  • Six Sigma Green Belt
  • OSHA 30
  • ASE Automobile Service Consultant Certification

Languages

English

Timeline

Value Stream Manager/Production manager

THE GUND COMPANY
01.2024 - Current

Production Manager

Sonoco Plastics
09.2022 - 01.2025

Operations Supervisor

Casella Recycling
10.2021 - 01.2024

Department Supervisor

Insurance Auto Auctions Inc
07.2020 - 12.2021

Operations Supervisor

Stericycle
12.2019 - 07.2021

Sr. Account Manager

Labcorp
10.2017 - 07.2019

Field Merchandising Rep

2020 Companies
04.2017 - 08.2018

Member Services Rep, Team lead, MLTC coordinator

Fidelis Care
08.2016 - 10.2017

Paralegal Internship

James Tauring and Associates LLC
07.2014 - 12.2014

Inventory Clerk

Trans World Entertainment Distribution Centre
08.2013 - 07.2014

B.A - Business Law

Bryan University

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