- Music
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Baking
- Cooking
- Swimming
- Playing Sports
- Photography
- Drawing and Painting
- Reading
Stephen Ramsami
South Richmondhill,NY
Summary
Adept at patient education and counselling, I significantly enhanced medication safety and adherence at Georgetown Public Hospital Corporation. Leveraging skills in drug utilization review and prescription dispensing, I fostered strong healthcare relationships, achieving a notable increase in patient care quality. My approach combines technical proficiency with empathetic patient interactions, driving continuous improvement in pharmacy practices.
Overview
6
6
years of professional experience
Work History
Hospital Pharmacist
Georgetown Public Hospital Corporation
New Market Street, Georgetown, Guyana.
10.2020 - 10.2024
- Managed high volume of prescriptions daily.
- Counseled patients regarding proper intake of medications.
- Educated patients on proper medication use.
- Managed drug and supply inventories.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines..
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
Part Time Community Pharmacist
Smart Choice Pharmacy
Meten Meer Zorg, West Coast Demerara, Guyana.
07.2023 - 10.2024
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
- Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
- Mentored pharmacy technicians and other staff members to foster their growth as future professionals, sharing knowledge of best practices and real-world experience.
- Oversaw the training process for new employees to ensure they were equipped with the necessary skills for success in their roles.
- Spearheaded an initiative to offer clinical services such as blood pressure monitoring, weight loss counseling, and diabetes education.
- Facilitated regular staff meetings to discuss operational improvements, fostering open communication amongst team members.
Part Time Pharmaceutical Sales Representative
Optimum Health Supplies.
Middleton ST, Campbellville, Georgetown, Guyana.
08.2021 - 10.2024
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Introduced, demonstrated and sold new products and systems effectively.
- Collaborated with marketing team for the successful launch of new pharmaceutical products, resulting in increased sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Pharmacy Technician
Essential Care Pharmacy
Diamond Housing Scheme, East Bank Demerara, Guyana
05.2019 - 09.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted and measured medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
Pharmacy Assistant/Pharmacy Clerk/Cashier
Anamayah Memorial Hosptital
Belvedere, Corentyne, Berbice, Guyana.
12.2018 - 03.2019
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Counted and labeled prescriptions with correct item and quantity.
- Input patient information into computer system for prescription orders.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Education
Bachelor of Science - Pharmacy
School of Pharmacy, University of Guyana.
Turkeyen Georgetown, Guyana.11-2018
Skills
- Patient education and counseling
- Continuing education
- Drug utilization review
- Interpreting orders
- Coordinating inventory
- Medication safety
- Calculating doses
- Contraindication monitoring
- Drug substitution
- Rational drug therapy
- Problem-solving aptitude
- Prescription dispensing
Interests
Timeline
Part Time Community Pharmacist
Smart Choice Pharmacy
07.2023 - 10.2024
Part Time Pharmaceutical Sales Representative
Optimum Health Supplies.
08.2021 - 10.2024
Hospital Pharmacist
Georgetown Public Hospital Corporation
10.2020 - 10.2024
Pharmacy Technician
Essential Care Pharmacy
05.2019 - 09.2020
Pharmacy Assistant/Pharmacy Clerk/Cashier
Anamayah Memorial Hosptital
12.2018 - 03.2019
Bachelor of Science - Pharmacy
School of Pharmacy, University of Guyana.