Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Stephen Ramsami

South Richmondhill,NY

Summary

Adept at patient education and counselling, I significantly enhanced medication safety and adherence at Georgetown Public Hospital Corporation. Leveraging skills in drug utilization review and prescription dispensing, I fostered strong healthcare relationships, achieving a notable increase in patient care quality. My approach combines technical proficiency with empathetic patient interactions, driving continuous improvement in pharmacy practices.

Overview

6
6
years of professional experience

Work History

Hospital Pharmacist

Georgetown Public Hospital Corporation
10.2020 - 10.2024
  • Managed high volume of prescriptions daily.
  • Counseled patients regarding proper intake of medications.
  • Educated patients on proper medication use.
  • Managed drug and supply inventories.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Mentored pharmacy students and interns, contributing to development of future healthcare professionals
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
  • Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
  • Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines..
  • Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.

Part Time Community Pharmacist

Smart Choice Pharmacy
07.2023 - 10.2024
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
  • Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
  • Mentored pharmacy technicians and other staff members to foster their growth as future professionals, sharing knowledge of best practices and real-world experience.
  • Oversaw the training process for new employees to ensure they were equipped with the necessary skills for success in their roles.
  • Spearheaded an initiative to offer clinical services such as blood pressure monitoring, weight loss counseling, and diabetes education.
  • Facilitated regular staff meetings to discuss operational improvements, fostering open communication amongst team members.

Part Time Pharmaceutical Sales Representative

Optimum Health Supplies.
08.2021 - 10.2024
  • Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
  • Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
  • Expanded market share by identifying potential clients and successfully converting them to long-term customers.
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
  • Educated physicians and pharmacists on drug use, benefits, dosage and risks.
  • Introduced, demonstrated and sold new products and systems effectively.
  • Collaborated with marketing team for the successful launch of new pharmaceutical products, resulting in increased sales.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Pharmacy Technician

Essential Care Pharmacy
05.2019 - 09.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted and measured medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.

Pharmacy Assistant/Pharmacy Clerk/Cashier

Anamayah Memorial Hosptital
12.2018 - 03.2019
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Counted and labeled prescriptions with correct item and quantity.
  • Input patient information into computer system for prescription orders.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.

Education

Bachelor of Science - Pharmacy

School of Pharmacy, University of Guyana.
Turkeyen Georgetown, Guyana.
11-2018

Skills

  • Patient education and counseling
  • Continuing education
  • Drug utilization review
  • Interpreting orders
  • Coordinating inventory
  • Medication safety
  • Calculating doses
  • Contraindication monitoring
  • Drug substitution
  • Rational drug therapy
  • Problem-solving aptitude
  • Prescription dispensing

Interests

  • Music
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Baking
  • Cooking
  • Swimming
  • Playing Sports
  • Photography
  • Drawing and Painting
  • Reading

Timeline

Part Time Community Pharmacist

Smart Choice Pharmacy
07.2023 - 10.2024

Part Time Pharmaceutical Sales Representative

Optimum Health Supplies.
08.2021 - 10.2024

Hospital Pharmacist

Georgetown Public Hospital Corporation
10.2020 - 10.2024

Pharmacy Technician

Essential Care Pharmacy
05.2019 - 09.2020

Pharmacy Assistant/Pharmacy Clerk/Cashier

Anamayah Memorial Hosptital
12.2018 - 03.2019

Bachelor of Science - Pharmacy

School of Pharmacy, University of Guyana.

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Stephen Ramsami