Collecting antiques
Stephen Reaves
Office
Snellville,GA
Summary
Having developed top-notch sales associate skills like outstanding customer service and relationship-building strengths. Reactive to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. and handling issues. Possesses excellent problem-solving, communication and negotiating skills. Hardworking Shipping Associate accustomed to lifting up to 50 pounds repetitively. Having above basic math skills and punctual nature. Works well in team environments.
Overview
12
12
years of professional experience
30
30
Customer Service Face to Face
20
20
Health care services
Work History
Shipping Agent
TLT Freights LLC.
12.2023 - Current
- Attention to detail of receiving a package and forwarding it to the customer via UPS
- Ensuring the order is correct and not damaged
- Forwarding the customer’s order, tracking pickup for final delivery and report success of said delivery.
Auto Parts Order Puller
Parts Authority
02.2021 - 12.2023
- Traced items for inventory and for accuracy to company standards
- Attention to detail while completing assignments
- Developed and maintained courteous and efficient working relationships.
Kitchen Design Plus Appliance Sales Specialist
Lowes Home Improvement Stores
01.2016 - 02.2021
- Proactive response to customers in-store and by telephone, going above and beyond to serve their needs
- Supported customers in locating and purchasing merchandise in-store and on the website to achieve sales goals
- Learned and utilized organizational and time management skills while managing multiple projects
- Ensured all custom orders had corrected design information and changes notated clearly to the client
- Developed long-term relationships with clients and built a clientele list
- Operated order picker and forklift equipment as needed.
Patient Access Associate
Parallon Group
04.2012 - 12.2015
- Followed document protocols to safeguard the confidentiality of patient records
- Provided and utilized administrative knowledge and courtesy to explain procedures and services to patients
- Handled and successfully dealt with difficult situations under pressure
- Provided security of all patient information and confidential medical records in compliance with HIPAA privacy laws
- Forwarded calls to appropriate personnel
- Received patient deductibles and co-pay amounts and discussed options to satisfy the remainder of patient financial obligations.
Education
Bachelor of Science: Health Care Administration -
Kaplan University
Davenport, IA05.2015
South Gwinnett High School
06.1986
Skills
- Inventory Records
- Problem-Solving
- Meticulous and Organized
- Customer Order Fulfillment
- Verified and requested patient orders
- Clerical Support
- Data Entry
- Licensed Forklift Operator
Cooking, landscaping, movie collecting
I enjoy cooking new recipes and using farm fresh produce and meats.
Prepare desert in many ways such as cakes, cookies, brownies.
Prepare fresh fruit salad.
Going to the Farmers Market to purchase free vegetables, fruit and meat.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved damaged products which led to changes of how product was handled and packed before delivery to customer.
- Supervised team of four staff members.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingInterests
Travel domestic and international
Cooking and healthy eating
Timeline
Shipping Agent
TLT Freights LLC.
12.2023 - Current
Auto Parts Order Puller
Parts Authority
02.2021 - 12.2023
Kitchen Design Plus Appliance Sales Specialist
Lowes Home Improvement Stores
01.2016 - 02.2021
Patient Access Associate
Parallon Group
04.2012 - 12.2015
Bachelor of Science: Health Care Administration -
Kaplan University
South Gwinnett High School
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