Stephen Richardson
Morristown,TN
Summary
Ready and eager to start my career in IT and prove the skills and knowledge I have acquired at TCAT. Though I am new to the field of IT I will bring dedication and a willingness to work hard to your organization and a passion for life long learning to further my abilities in my chosen field, and meet or exceed the goals of the company.
Overview
3
3
years of professional experience
Work History
Sales Associate, Gun Barn
Rural King
05.2022 - Current
- Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
- Collaborated with fellow associates to maintain a safe and welcoming environment for customers.
- Established trust with clientele, fostering long-term relationships and repeat business.
- Conducted regular inventory checks to ensure proper stock levels and minimize discrepancies.
- Boosted average transaction value by offering relevant accessories and add-ons during the sales process.
- Maintained a well-organized display of firearms, ensuring easy access for customers.
- Educated first-time buyers on firearm handling techniques, promoting responsible ownership practices.
Roll Off Driver
GFL Environmental
03.2021 - 05.2022
- Maintained clean and operational vehicles, ensuring timely completion of daily tasks and minimal downtime.
- Performed regular vehicle maintenance checks, identifying potential issues before they escalated into costly repairs or delays.
- Improved route efficiency by planning and executing optimal travel paths for waste collection.
- Developed strong relationships with clients through reliable service delivery and consistent communication about their needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing professional service during pickups.
Concrete Mixer Driver
Summers Taylor
12.2020 - 02.2021
- Prevented material loss by monitoring concrete consistency during transport, adjusting water levels as needed.
- Mapped and followed routes with GPS in alignment with strict timeframes.
- Collaborated with dispatchers, ensuring punctual deliveries and optimal route planning for increased productivity.
- Streamlined loading processes at plants by efficiently positioning mixer trucks under plant chutes for accurate material batching.
- Maintained safety standards by conducting regular inspections and maintenance on the concrete mixer truck.
Education
Diploma - Information Technology
Tennessee College of Applied Technology
Morristown, TN04.2024
Skills
- I am experienced in configuring networking equipment such as routers, switches, and wireless access points
- I have experience creating virtual machines with Microsoft HyperV, Vmware, and VirtualBox
- Limited experience with Windows Server 2016, creating various servers and working with Active Directory
- Posses hardware and software troubleshooting skills
Timeline
Sales Associate, Gun Barn
Rural King
05.2022 - Current
Roll Off Driver
GFL Environmental
03.2021 - 05.2022
Concrete Mixer Driver
Summers Taylor
12.2020 - 02.2021
Diploma - Information Technology
Tennessee College of Applied Technology
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