Summary
Overview
Work History
Education
Skills
Timeline
Stephen Riddell

Stephen Riddell

Morgan,WV

Summary

Brings excellent organizational, multitasking and time management skills. Willing to work hard and help others to achieve key goals. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Attentive individual offering [Number] years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

20
20
years of professional experience

Work History

Soup Kitchen Volunteer

Volunteer Work
Morgantown, WV
01.2004 - Current
  • Assisted with cooking hot meals for large soup kitchen.
  • Engaged professionally and respectfully with people of various ages and from different backgrounds.
  • Demonstrated good verbal and written communication and organization skills.
  • Helped disabled individuals by carrying food trays and refilling hot and cold beverages.
  • Sorted and packed donated food items to ship to families in need.
  • Greeted customers upon arrival and gave directions to appropriate facility locations.
  • Assisted impoverished and homeless population, providing access to selection of quality food products.
  • Unloaded packages and deliveries from food trucks and transported items to appropriate locations.
  • Bagged bread and fresh produce for customers and staff.
  • Maintained cleanliness of volunteer center and warehouse areas.
  • Repackaged bulk donations into smaller portions for distribution.
  • Assisted with stocking shelves and removing expired items.
  • Packaged and loaded groceries into cars for clients.
  • Sorted and packaged items to be delivered to clients.
  • Boxed family-sized boxes of groceries for distribution to families in need.
  • Tracked facility inventories and ordered new equipment to prevent shortages.
  • Facilitated day-to-day operations to promote welcoming, well-stocked and hygienic food pantry.
  • Prepared and distributed food vouchers for community members.
  • Assisted with new volunteer recruitment, orientation and training.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained safe food handling practices to prevent germ spread.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Scrubbed and polished counters to remove debris and food.
  • Brewed and served coffee and tea with preferred add-ins.
  • Assembled and served meals according to specific guest requirements.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Tailored orders to address customer allergies and gluten concerns.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Directed patrons to restrooms and other amenities within facility.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Waiter

IHOP
Morgantown , WV
01.2019 - 01.2022
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Informed customers about specials, upselling additional food and drink items.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Suggested additional items to customers to increase restaurant sales.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Stocked server areas with supplies before, during and after shifts.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Reviewed daily specials, menu changes and service specifications.
  • Collected tickets and followed proper cash-handling procedures.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Set up tables in between patrons to reduce wait times.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Presented menus and answered questions regarding items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new employees to perform duties.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Stocked service areas with supplies during slow periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Responded to ad hoc cleaning duties at end of shift.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Garnished dishes and beverages to serve visually appealing menu items.

Education

Some College (No Degree) - Business Administration

WVU, Morgantown, WV

Skills

  • Community Relations
  • Inventory Restocking
  • Inventory Tracking
  • Drive-Thru Operation

Timeline

Waiter - IHOP
01.2019 - 01.2022
Soup Kitchen Volunteer - Volunteer Work
01.2004 - Current
WVU - Some College (No Degree), Business Administration
Stephen Riddell