Stephen Rivlin

Processed more than 60 inbound billing calls per shift to assist customers effectively. Leveraged multiple software applications for managing billing statements and due dates. Educated customers on promotions and services related to cable, internet, home phone, and mobile. Maintained meticulous records to ensure accuracy in all billing transactions.

• Navigated city streets efficiently, ensuring timely pickups and drop-offs for passengers.
• Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
• Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
• Utilized rideshare app features for route optimization, enhancing overall ride efficiency.

Directed inventory operations for clients including Kroger, Target, and Walmart. Used applications to manage truckloads of various Clorox products and Kingsford charcoal. Engaged in teamwork with sales, supply chain, and distribution center staff. Partnered with trucking companies to streamline delivery processes.