Stephen Robertson
Hagerstown,MD
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Warehouse Worker
Amazon
Hagerstown, Maryland
01.2025 - 07.2025
- Operated material handling equipment to move products efficiently.
- Sorted and organized inventory to maintain warehouse order.
- Loaded and unloaded shipments to support timely deliveries.
- Collaborated with team members to ensure smooth workflow.
- Conducted quality checks on incoming and outgoing products.
- Maintained cleanliness and safety standards throughout the warehouse.
- Assisted in training new employees on operational procedures.
- Utilized handheld scanners for tracking inventory movements.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
Warehouse Associate
Walmart
Hagerstown, MD
05.2024 - 12.2024
- Loaded and unloaded merchandise from delivery trucks and shelves.
- Organized inventory in designated storage areas for easy access.
- Operated forklifts and pallet jacks to move heavy items safely.
- Followed safety protocols to maintain a clean and hazard-free environment.
- Collaborated with team members to fulfill online order requests efficiently.
- Maintained equipment by performing routine inspections and basic maintenance tasks.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Examined packages and goods for damage and notified vendors of replacement needs.
Shift Supervisor
Dunkin' Donuts
Hagerstown, MD
05.2022 - 12.2023
- Supervised daily operations to ensure team efficiency and productivity.
- Trained new staff on company policies and safety procedures.
- Monitored inventory levels and coordinated restocking efforts.
- Handled customer inquiries and resolved service issues promptly.
- Scheduled shifts and assigned tasks to team members effectively.
- Implemented quality control measures to maintain service standards.
- Conducted performance evaluations and provided constructive feedback.
- Collaborated with management to improve workflow processes consistently.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints and reported issues to senior management.
- Monitored staff performance to ensure quality standards were met.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Assisted upper management with daily operations to meet standards of service and quality.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Conducted weekly inventory of supplies, equipment, and food items.
Education
Smithsburg Highschool
Smithsburg, MDSkills
- Forklift operation
- Inventory management
- Order fulfillment
- Quality control
- Material handling
- Team collaboration
- Safety compliance
- Equipment maintenance
- Time management
- Customer service
- Effective communication
- Problem solving
- Training and development
- Attention to detail
- Process improvement
- Material safety data sheets
- Multitasking and organization
- Operations support
- Materials handling and transport
- Record preparation
- Purchase order review
- Barcode scanning
- Inventory control
- Storage organization
- Material loading and unloading
- Order picking
- Receiving and processing shipments
- Unpacking merchandise
- Pallet jack handling
- Pallet jacks
- Data entry
- Forklift operations
- Clear communication
- Safety protocols
- Basic mathematics
- Inventory audits
- Picking and packing
- Loading and unloading
- Shipment unpacking
- Skid building
- Labeling and sorting
- Stock control
Timeline
Warehouse Worker
Amazon
01.2025 - 07.2025
Warehouse Associate
Walmart
05.2024 - 12.2024
Shift Supervisor
Dunkin' Donuts
05.2022 - 12.2023
Smithsburg Highschool