Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Rocha

Monterey,CA

Summary

I’m an efficient worker known for high productivity and ability to complete tasks swiftly. I possess specialized skills in order accuracy, timely food delivery, and maintaining cleanliness standards. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments. I am someone who won’t leave the job unfinished and enjoy seeing the satisfaction from guests.

Overview

5
5
years of professional experience

Work History

Clothing Vendor

Apothecary Vintage
Gilroy, CA
07.2025 - Current
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
  • Set up displays and signage to attract customers and boost sales.
  • Established long-term relationships with key clients by providing consistent, high-quality service.

Server

Hacienda Cafe & Grill
Gilroy, CA
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Food Runner

Mohi Farms inc
CA
08.2023 - Current
  • Provided exceptional customer service, responding promptly to requests and concerns.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Removed dishes and glasses from tables for cleaning.

Host

The C restaurant + bar
Monterey, California
09.2022 - 05.2023
  • Took reservations from patrons by phone or online.
  • Accepted payments from guests for dine-in and take-out foods.
  • Assigned guests to suitable tables according to server rotation.

Busser/Food Runner/Server

Willard Hicks Morgan Hill
Morgan Hill
01.2021 - 06.2022
  • Communicated effectively with kitchen staff regarding orders placed by customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Took initiative to help others whenever necessary.

Busser

Mama Mias Italian restaurant
Morgan Hill, CA
06.2021 - 10.2021
  • Communicated with kitchen staff regarding any special requests from customers.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.

Education

High School Diploma -

Ann Sobrato High School
Morgan Hill
06-2023

Business

CSUMB
Monterey, California

Skills

  • Communication
  • Positivity
  • Team player
  • Hard worker
  • Presentation
  • Commitment

Timeline

Clothing Vendor

Apothecary Vintage
07.2025 - Current

Server

Hacienda Cafe & Grill
05.2025 - Current

Food Runner

Mohi Farms inc
08.2023 - Current

Host

The C restaurant + bar
09.2022 - 05.2023

Busser

Mama Mias Italian restaurant
06.2021 - 10.2021

Busser/Food Runner/Server

Willard Hicks Morgan Hill
01.2021 - 06.2022

High School Diploma -

Ann Sobrato High School

Business

CSUMB

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Stephen Rocha