Stephen Rose

RV Sales Consultant

Independent Contractor

09.2023 - 02.2025

Generated qualified referrals from satisfied customers by exceeding their expectations throughout the entire sales process.
Provided ongoing support to customers post-purchase, addressing any questions or concerns regarding warranty coverage or maintenance needs.
Negotiated trade-in values for customers looking to upgrade their current RVs, facilitating seamless transitions into new models.
Coordinated closely with service department staff to ensure timely delivery of sold units while meeting quality standards for pre-delivery inspections.
Attended industry conferences and tradeshows to network with peers, gather market insights, and identify emerging trends in RV sales.
Enhanced dealership reputation through exceptional customer service and consistent follow-up on inquiries and leads.
Developed strong relationships with clients to better understand their needs and preferences, resulting in successful sales transactions.
Increased customer satisfaction by providing personalized guidance and attentive service during RV sales consultations.
Maintained up-to-date knowledge of industry trends and new RV models, ensuring accurate information was provided to customers.
Conducted detailed product demonstrations for potential buyers, emphasizing unique features and benefits of various RV models.
Maximized revenue potential by upselling additional features, accessories, and extended warranty packages during the sales process.
Collaborated with finance department to secure favorable loan terms for customers, streamlining the purchasing process.
Performed cash, card, and check transactions to complete customer purchases.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.