Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephen Rozdzielski

PHILADELPHIA,PA

Summary

Dynamic and results-driven professional with strong leadership and motivational skills, recognized for enhancing employee relations and customer service at ShopRite. Proven track record in inventory monitoring and policy enforcement, achieving significant improvements in operational efficiency and team performance. Committed to fostering a collaborative environment that drives success and satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Overnight Manager

ShopRite
01.2021 - Current
  • Assisted in achieving sales targets through proactive inventory management and merchandising strategies.
  • Reduced employee turnover through effective communication, training, and mentorship of staff members.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Coordinated with vendors to ensure timely deliveries and proper stock rotation during overnight restocking efforts.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Resolved any conflicts or issues that arose during the night shift in a fair and timely manner to maintain smooth operations.

Assistant Store Manager

Spencer's Gifts
11.2015 - 10.2017
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Created and maintained safe and secure work environments for employees.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Store Manager

ToyZam/Spirit Halloween Super Store
08.2013 - 11.2015
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Approved regular payroll submissions for employees.

Imaging Specialist

Scantek Infomanagment Solutions
09.2010 - 06.2013
  • Optimized scanning processes for various document types, reducing errors and improving overall accuracy.
  • Coordinated with other departments to ensure seamless communication between teams during projects.
  • Conducted regular maintenance checks on imaging equipment, minimizing downtime due to malfunctions or repairs.
  • Maintained accurate records of projects completed, streamlining future reference for client requests.
  • Trained new employees on imaging equipment operation and best practices, facilitating their smooth integration into the team.
  • Prioritized workload effectively in order to meet deadlines while maintaining attention to detail.
  • Ensured compliance with company policies and procedures related to document handling and data security.
  • Provided technical support and troubleshooting assistance to colleagues, fostering a collaborative work environment.
  • Contributed to the development of new imaging protocols, resulting in increased productivity and improved output quality.
  • Performed quality control assessments on processed images, identifying areas for improvement or correction as needed.

Education

Associate of Applied Science - Computer Networking Technology

CHI Institute
Philadelphia, PA

High School Diploma -

Northeast Prep
Philadelphia, PA

Skills

  • Motivational skills
  • Employee relations
  • Strong leadership
  • People management
  • Customer service
  • Inventory monitoring
  • Policy enforcement

Certification

OSHA Forklift (current)

A+ (2010)

Timeline

Overnight Manager

ShopRite
01.2021 - Current

Assistant Store Manager

Spencer's Gifts
11.2015 - 10.2017

Store Manager

ToyZam/Spirit Halloween Super Store
08.2013 - 11.2015

Imaging Specialist

Scantek Infomanagment Solutions
09.2010 - 06.2013

Associate of Applied Science - Computer Networking Technology

CHI Institute

High School Diploma -

Northeast Prep

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