Stephen Ruiz
Chelsea,AL
Summary
Highly dedicated site supervisor with extensive knowledge of industry operations. Skilled in project, team, and inventory management. Consistently streamlines workflows and optimizes processes to drive maximum productivity. Committed to delivering exceptional results with a strong work ethic and a keen eye for detail.
Overview
12
12
years of professional experience
Work History
Senior Site Specialist
Unitiy Lab Services
01.2017 - Current
- Excellent communication and interpersonal skills reflecting a positive, professional, customer centered organization
- Self-motivated and able to manage workload with minimal supervision
- Interpersonal verbal and written communication skills used to build rapport and trust to deliver information in an easy-to-understand manner
- Correct and accept customers’ orders in Mainframe, expediting orders, return goods authorization, problem resolution
- Work with sales in finding alternatives for items on backorder to ensure sales goals are met
- Communicate to a plethora of suppliers and delivery companies to ensure customers needs are met
- Analyzes, maintains, reconciles various customer and company reports to ensure stakeholder requirements are met
- Train colleagues on a quarterly basis on UAB’s S.O.P.
Maintenance Management Specialist
United States Marine Corps
01.2013 - 01.2017
- Drafted military and non-military correspondence
- Communicated urgent orders and directions effectively to 25+ Marines
- Reviewed disciplinary and other adverse actions and made recommendations
- Managed over 22 million dollars of military equipment
- Organized classes for 50+ Marines in order to teach about managing maintenance records
- Provided guidance, advice, and assistance to the equipment commodity manager.
Education
Associate Of Applied Business - Business Administration And Management
Jefferson State Community College
Birmingham, AL05.2023
High School Diploma -
Stafford Senior High School
06.2012
Skills
- Order management
- Conflict management & resolution
- Sales planning
- Microsoft office
- Previous secret clearance
- Military background
- Outstanding customer service and overall communication skills, strong telephone etiquette, and ability to handle difficult phone calls
Timeline
Senior Site Specialist
Unitiy Lab Services
01.2017 - Current
Maintenance Management Specialist
United States Marine Corps
01.2013 - 01.2017
Associate Of Applied Business - Business Administration And Management
Jefferson State Community College
High School Diploma -
Stafford Senior High School