Stephen Ruiz
Fort Stockton,TX
Summary
Dynamic Warehouse Manager with proven expertise in shipping and receiving, inventory management, and forklift operations at Airlawn Furniture and Outdoor. Successfully enhanced operational efficiency and customer satisfaction through effective team leadership and training. Skilled in delegating work and fostering a culture of continuous improvement, driving significant process enhancements.
Diligent with robust background in managing warehouse operations and optimizing supply chain efficiency. Successfully implemented inventory control systems, resulting in improved accuracy and reduced discrepancies. Demonstrated strong leadership and problem-solving skills.
Warehouse management professional, prepared to drive efficient operations and enhance productivity within warehousing environments. Proven track record of optimizing inventory systems and streamlining processes. Known for fostering team collaboration and adaptability in dynamic settings.
Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in Quickbooks and Microsoft Office.
Overview
13
13
years of professional experience
Work History
Warehouse Manager
Airlawn Furniture and Outdoor
10.2024 - Current
- Learned safety protocols and best practices for warehouse operations.
- Assisted in inventory management using warehouse management systems.
- Supported team members in daily tasks to ensure operational efficiency.
- Maintained cleanliness and organization of work areas to promote safety.
- Participated in training sessions on equipment handling and safety compliance.
- Adapted quickly to new processes and tools to improve workflow efficiency.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Outside Lawn and Garden Sales Representative
Walmart
01.2023 - 10.2024
- Developed and maintained relationships with residential and commercial clients to drive sales growth.
- Conducted product demonstrations, showcasing features and benefits of lawn care equipment.
- Provided expert advice on plant selection, landscaping solutions, and seasonal maintenance practices.
- Collaborated with marketing team to create promotional materials and campaigns targeting local markets.
- Analyzed customer feedback to improve service offerings and enhance overall customer satisfaction.
Yard Worker
McCoy's
04.2020 - 09.2024
- Operated forklifts and pallet jacks to efficiently move materials within yard.
- Organized and maintained inventory levels, ensuring timely availability of products.
- Assisted in loading and unloading deliveries, optimizing workflow efficiency.
- Collaborated with team members to streamline yard operations and improve safety practices.
- Conducted regular inspections of yard equipment to ensure proper functionality and maintenance.
- Implemented best practices for waste management, contributing to a cleaner work environment.
- Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
- Demonstrated adaptability by learning new skills or taking on additional tasks as required to support the overall success of the yard operation.
- Assisted in loading and unloading lumber deliveries, ensuring safe transportation of materials.
Forklift Operator
Family Dollar Distribution Center
06.2017 - 01.2020
- Operated forklifts to transport materials across warehouse floors efficiently.
- Conducted routine inspections on forklift equipment to ensure safety compliance.
- Collaborated with team members to optimize inventory placement and retrieval processes.
- Maintained accurate records of materials moved and locations for inventory management.
- Trained new operators on safety protocols and equipment operation procedures.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Department Manager
Lowes Home Improvment
04.2012 - 01.2017
- Led cross-functional teams to enhance operational workflows and achieve departmental goals.
- Developed and implemented training programs to improve employee performance and engagement.
- Streamlined inventory management processes using ERP systems for increased accuracy and efficiency.
- Analyzed departmental performance metrics to identify areas for improvement and drive strategic initiatives.
- Fostered a culture of continuous improvement by encouraging feedback and implementing best practices across teams.
- Managed supplier relationships to optimize procurement processes and ensure timely delivery of materials.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Championed customer-first approach, significantly enhancing customer experience and loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Bachelor in Accounting And Business Finance -
Post University
04-2024
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Delegating work
- Hiring and training
Languages
Spanish
Professional Working
French
Professional Working
English
Native or Bilingual
Italian
Professional Working
Timeline
Warehouse Manager
Airlawn Furniture and Outdoor
10.2024 - Current
Outside Lawn and Garden Sales Representative
Walmart
01.2023 - 10.2024
Yard Worker
McCoy's
04.2020 - 09.2024
Forklift Operator
Family Dollar Distribution Center
06.2017 - 01.2020
Department Manager
Lowes Home Improvment
04.2012 - 01.2017
Bachelor in Accounting And Business Finance -
Post University
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