Dynamic and results-driven sales professional with over five years of experience across education, technology, and high-ticket sales, including roles at Educate U USA and Demand Growth Digital AI. Expert in lead generation, appointment setting, and remote sales strategies to maximize conversions and scale revenueSkilled in leveraging machine learning and AI-driven outreach to generate organic leads, with proven success in managing education product sales to schools and universities.s. Known for problem-solving, motivational leadership, and consistently exceeding sales targets through strategic outreach, automation, and strong relationship-building with institutional stakeholders.
Focusing on generating and qualifying leads for high-ticket AI consulting services. Utilize Aloware and GoHighLevel to manage sales pipelines, automate follow-ups, and streamline outreach. Leverage AI tools to drive organic lead flow and consistently book high-converting appointments.
Supported quality control by monitoring adherence to regulatory guidelines and internal policies throughout the enrollment process. I reviewed communications and documentation to ensure accuracy, completeness, and compliance with education and data privacy standards. Additionally, I assisted in identifying and resolving compliance issues to maintain the integrity of operations and protect both the institution and the students. This included leading team development nationwide, and then assisting educational advisors with compliance, information transfers, and scheduling.
Was responsible for booking appointments and facilitating warm transfers using PhoneBurner and Salesforce to efficiently manage outreach and lead tracking. Educate U USA was contracted with multiple universities, including WGU and National University, allowing me to connect effectively with prospective students. I consistently met key performance indicators by advancing students through the enrollment process with personalized support and clear communication. While streamlining connectivity with educational agencies for certifications and degrees.
I began my career with Hot Chalk, which transitioned into Educate U USA, marking my first role in education sales. During this time, I learned the fundamentals of assisting students with their educational needs while using PhoneBurner to conduct cold calls, set appointments, and manage warm leads. I also facilitated warm transfers, developed strong communication skills, and gained valuable experience in student outreach and enrollment support.
To Whom It May Concern, I am pleased to provide this letter of recommendation for Stephen Salazar, who has been an integral part of our team at Educate U USA for the past four years as a Customer Service Representative. Throughout his tenure, Stephen has demonstrated exceptional dedication, professionalism, and a strong commitment to providing outstanding service to our university partners across the United States. Stephen possesses excellent communication and interpersonal skills, which enable him to engage effectively with students, faculty, and administrative personnel. His ability to listen attentively, resolve concerns efficiently, and provide clear and accurate information has consistently resulted in high levels of customer satisfaction. He is also highly skilled in conflict resolution, ensuring that any issues are addressed promptly and with a positive outcome. One of Stephen's greatest strengths is his problem-solving ability. He approaches challenges with a proactive mindset, utilizing critical thinking to identify solutions and enhance customer experiences. His strong organizational skills allow him to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Additionally, his proficiency in various customer service software and CRM platforms has contributed significantly to the efficiency of our operations. Beyond his technical skills, Stephen is a team player who fosters a collaborative and supportive work environment. His positive attitude and willingness to go above and beyond make him a valuable asset to any organization. His strong work ethic and adaptability ensure that he excels in any dynamic and fast-paced customer service setting. I highly recommend Stephen Salazar for any customer service position, particularly in roles that require exceptional communication, problem-solving, and organizational abilities. He would be a tremendous asset to any company, and I am confident that he will continue to deliver excellence in his future endeavors. Please feel free to contact me at rosie@educateuusa.org or (520) 252-3919 if you require any additional information. All the best, Rosie Rosie Morales-Coronado, MPS (She, Her) Chief Operating Officer EDUCATE U USA | 520-252-3919