Stephen Sherman
Wareham,MA
Summary
Retail sales professional versed in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Counter Salesperson
Ferguson Waterworks
05.2024 - 09.2024
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales.
- Developed strong rapport with customers and created positive impression of business.
- Informed customers about conditions on sales.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Maintained well-organized merchandise displays for easy customer browsing.
- Demonstrated upselling and cross-selling abilities.
- Restocked, rotated and visually merchandised products for maximum sales.
- Maintained a clean, organized and professional counter space.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
Counter Salesperson
Stearns Irrigation, Inc.
03.2003 - 05.2024
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed inventory levels, conducting regular stock checks and placing orders as needed.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales and payment policies.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Demonstrated upselling and cross-selling abilities.
- Informed customers about conditions on sales.
- Finalized sales by completing payments and required paperwork.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Answered telephone calls to offer information and promote business products.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Worked flexible hours as required.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines including day to day operations.
Self Employed
Mac Tools Distributor
10.1991 - 02.2003
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and maintained comprehensive understanding of products, services, industry trends, and competitors to enhance sales presentations.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed and maintained strong working relationships with customers within assigned territory.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Generated daily, weekly, and monthly reports on sales.
- Negotiated prices and terms of sales.
- Developed and grew leads through repeat business and customer referrals.
- Met existing customers to review current services and expand sales opportunities.
Education
High School Diploma -
Wareham High School
1988
Skills
- Sales floor organization
- Brand Promotion
- Inventory Management
- Reliable and Responsible
- Product Merchandising
- Product Knowledge
- Multitasking
Timeline
Counter Salesperson
Ferguson Waterworks
05.2024 - 09.2024
Counter Salesperson
Stearns Irrigation, Inc.
03.2003 - 05.2024
Self Employed
Mac Tools Distributor
10.1991 - 02.2003
High School Diploma -
Wareham High School
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