Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Shinafelt

Hudson,United States

Summary

Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Customer-savvy Host accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Host

Bonefish Grill Restaurants
12.2022 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.

Pest Control Technician

Laurose Lawns Inc.
01.2022 - 11.2022
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Applied chemical solutions on building surfaces to eliminate pests.

Education

No Degree -

Gulf High School
New Port Richey, FL

Skills

  • High-Volume Dining
  • Cash Handling
  • Attention to Detail
  • Customer Service
  • Willing to Learn
  • Positive and Friendly Attitude
  • Order Taking and Processing
  • Product Knowledge
  • Chemical Applications
  • Basic Mathematical Skill
  • Pest Removal
  • Customer Satisfaction
  • Complex Problem-Solving
  • Staff Supervision
  • Food Hygiene and Safety
  • Guest Satisfaction

Timeline

Host

Bonefish Grill Restaurants
12.2022 - Current

Pest Control Technician

Laurose Lawns Inc.
01.2022 - 11.2022

No Degree -

Gulf High School
Stephen Shinafelt