Stephen Siarski
Huffman
Summary
Versatile and results-driven professional with experience as a Store Owner at Pickup Parts.llc, showcasing strong problem-solving and financial planning skills. Excelled in operations management and teamwork, significantly enhancing customer satisfaction and store efficiency. Proven track record in driving sales growth and fostering positive relationships with customers and vendors.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
24
24
years of professional experience
Work History
Deliver Driver
Airline Used Auto Parts
12.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Store Owner
Pickup Parts.llc
01.2000 - 08.2018
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
- Conducted routine maintenance checks on store equipment to ensure operational efficiency and prevent costly repairs or replacements later on.
- Managed day-to-day business operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree -
Waltrip High School
Houston, TXSkills
- Valid Driver's license
- Store maintenance
- Teamwork and collaboration
- Financial planning
- Attention to detail
- Dependable and reliable
- Inventory control
- Employee scheduling
- Problem-solving
- Safe driving
- Operations management
- Loading and unloading
- Clean driving record
- Sales management
- Staff hiring
- Route management
Accomplishments
I was a successful business owner for over 18 years. I built my business from the ground up. I've helped others open and build their business and set them up for success. I'm a firm beliver in working hard.
Timeline
Deliver Driver
Airline Used Auto Parts
12.2023 - 06.2024
Store Owner
Pickup Parts.llc
01.2000 - 08.2018
No Degree -
Waltrip High School
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