Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephen Slater

Chico,CA

Summary

Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Able to take on numerous tasks and keep a positive uplifting spirit.

Enjoys tough challenges and setting hard to achieve goals and working long and hard to achieve them. Love to motivate and help others achieve their goals and to make sure that every customer has a great experience. Accomplished Franchise Owner offering proven qsr background and business management expertise. Runs successful business by resolving everything from customer and employee concerns to building management issues with calm, level-headed approach. Focused on maximizing profits, minimizing employee turnover and building solid reputation in the California, Nevada and Oregon market.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Franchise Owner

Subway
, CA,NV,OR
01.2008 - 02.2023
  • Purchased and developed fourteen Subway locations most of which I more than doubled their average weekly sales and was able to reach number one in sales out of four hundred locations with two average stores.
  • Oversaw all business aspects in three different states including all permits, labor, city, state, and county ordinances, different vendors, taxes etc.
  • After taking classes I received certificate to work on all equipment in restaurants helping keep our locations open when we had equipment failure.
  • Hired and trained district managers, managers, and employees while also being hands on and working shifts myself.
  • On board of trustees, attended meetings and conferences and helped determine prices, promotions and proposals to help territories gain sales and customer volume
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Handled team, customer and operations issues with calm and positivity helping to keep a happy and fun work environment.
  • To this day still have employees from 15 years ago checking in and keeping me up to date with their new adventures and family.
  • Consistently had double digit growth in all locations

Sales Manager

B&R Autowrecking
, CA,NV,OR,WA
01.2019 - 02.2020
  • Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.

Sales/Service Manager

Fleetwood Homes
Oroville, CA
10.2006 - 11.2008
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.
  • Established schedules to improve service and reduce labor costs, promoting customer satisfaction.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Owner

Slatermills
Oroville, CA
02.2000 - 11.2006
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Trained and motivated employees to perform daily business functions.
  • Maintained up-to-date administrative records to monitor operational conditions.

Education

No Degree - Psychology/Sociology

Santa Barbara City College
Santa Barbara, CA

High School Diploma -

Las Plumas High School
Oroville, CA
06-1989

Skills

  • Cost Control and Budgeting
  • Business Planning
  • Relationship Building
  • New Business Development
  • Team Leadership
  • Customer Service Management
  • Staff Development
  • Operations Oversight
  • Staff Scheduling
  • Revenue Forecasting
  • Recruitment and Hiring
  • Goal Setting
  • Business Leadership
  • Budget Control

Accomplishments

    Coached soccer for 15 years

    received "person of the year" award for Butte county for helping others

    Have mentored and helped numerous employees and customers help start or build their businesses

    Have been able to take stores that were closed or in disarray and build them up to be among the top stores in the territory

    Have been able to transition into other ventures and learn all about their industry in a very short time and help contribute to the betterment of their business


Certification

  • IPC equipment maintenance and repair

  • ServSafe manager

  • Banking and financial certificate

Timeline

Sales Manager

B&R Autowrecking
01.2019 - 02.2020

Franchise Owner

Subway
01.2008 - 02.2023

Sales/Service Manager

Fleetwood Homes
10.2006 - 11.2008

Owner

Slatermills
02.2000 - 11.2006

No Degree - Psychology/Sociology

Santa Barbara City College

High School Diploma -

Las Plumas High School

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Stephen Slater