STEPHEN SLATER

Owned and operated 13 Subway locations in multiple states, consistently growing average sales while hiring and training hundreds of employees, managers and district managers.

• Oversaw all business aspects in three different states including labor, inventory, bookkeeping and equipment
• Certified to work on all equipment in restaurants helping keep locations open when during equipment failure
• Developed solid rapport with vendors, ensuring timely delivery of goods and services while managing cost expectations.
• Fostered an inclusive workplace culture emphasizing teamwork and open communication among employees which led to higher employee retention rates.
• Hired and trained district managers, managers, and employees while also being hands on and covering shifts
• On board of trustees, attended meetings and conferences and helped determine prices, promotions and proposals to help territories gain sales and customer volume
• Managed labor, inventory and overhead costs effectively to maintain business profitability
• Handled team, customer and operations issues with calm and positivity helping to keep a happy and fun work environment
• Consistently had double digit growth in all locations

• Troubleshot sales and service operations to increase profitability and bring positive organizational change
• Established schedules to improve service and reduce labor costs, promoting customer satisfaction
• Built relationships with customers and community to establish long-term business growth
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Visited previous and current customers to make sure that they were highly satisfied and to help fix any issues they were having